Cannot Send Files As Attachments

[Guest]

Hi there,

FYI I posted this to msn.discussion and also the office.misc newsgroups, but
it might be more appropriate here. Unknown if I had this problem prior to
installing SP2, just found this glitch today.

I have MSN 9 Premium installed on XP Pro SP2 system. Have chatted
extensively with MSN support who cannot solve this one.

Here's the problem. If I want to send a file direct from Excel 2000 (part
of Office Pro 2000 SR1) I get an error message and the file won't attach, or
send. This only occurs when MSN is set as my default e-mail handler. Error
message as follows.

"MSN -- Access to the following potentially unsafe attachments has been
blocked: 288.tmp (removed)... OK."

The number before .tmp changes each time I try to send. If my E-mail is
defaulted to be OE6 I don't have any problems. Also note that the "handling
of potentially unsafe attachments" in Security tab is DISabled. Also works
fine in Outlook 2000 if it is set to be the default mail program.

Additionally a problem when sending a file from Word. I get NO error
messages. However, it doesn't open a new e-mail in MSN at all. Then, the
second attempt greys out the Send As Attachment and leaves only Fax and
PowerPoint. The only way to get out of Word is to hit Ctrl-Alt-Del and END
the process. It won't close from Word itself. Only the file closes, but the
application stays open.

Finally, if I attach the files (Excel or Word) to a message in MSN (when it
is the default e-mail program) then there's no problem. The problem seems to
be for sending direct from the Office applications themselves and only when
MSN is set to be the default e-mail app.

Any suggestions much appreciated here. Thanks in hopeful anticipation of
resolving this as my preference is to use the "Send To (As Attachment)"
feature.

Thanks!

 

[Rich]

I looks like MSN is trying to grab the .tmp file that Office is working with
instead of the actual file. When you have an Office file open (Word, Excel,
etc..), Office works with a .tmp file instead of the file itself. Only when
you save the file does it make changes to the original you opened.

You should close the file and then attach it from it's actual location.

 

[Guest]

Hi, Rich,

Thanks for the info. What you say makes sense. I assume there's no way to
prevent MSN from "grabbing" the file? Perhaps a glitch? Like I said, it's
only when you're in the Office application and choose "Send To (As
Attachment)" that this occurs. Thanks again.

Lynn