Yes indeed I’ve read this in several forums, however, I have Acrobat 8.1.2
installed and I didn’t have any problems till a I’ve downloaded the updates
of Microsoft today. The update today fixed a problem of autocorrect in
outlook, which was messed up after SP3 was installed, but it seems that it
created this problem now. I have not changed anything to my computer other
than installing the updates of Microsoft.
I have not updated Word past SP2 because of issues with SP3. I can't say
that I am encouraged to change that view ... yet Yours is the first
message I have seen reporting problems after this update.
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Graham Mayor - Word MVP
It is “Microsoft Student with Encarta Reference Library 2008†that creates
the problem. This software installs several add-ins in normal.dot. It took me
1 day to figure it out, as I reinstalled vista and all programs one by one
trying to see which one causes word to stop saving normal.dot.
Now what? In Europe Encarta costs 3 times as much. Am I suppose to throw it
away or is there any place to report the problem and hope that somehow
Microsoft will solve it. It is not a guess! It is a certainty that Encarta
causes the problem.
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