cannot run search

F

fred

when i try to run my search from the start menu or in
internet explorer, i get an error message that tells me,
"a file that is required to run search companion cannot
be found". this all happened after i got that worm
virus, but i took care of that with a symantec download
and i have all the latest fixes, patches, and service
packs. what should i do?
 
R

Ramesh [MS-MVP]

Hi Fred,

Method 1:
1. Log on to the computer by using an account with administrator
permissions.
2. Click Start, click Run, type %systemroot%\inf, and then click OK.
3. Locate the Srchasst.inf file.
4. Right-click the Srchasst.inf file, and then click Install. This
reinstalls the files that Search Companion uses.

NOTE: If you are prompted for the location of msgr3en.dll and your computer
came with Windows XP preinstalled, it is likely to be at C:\Windows\i386.
Type C:\Windows\i386 into the Copy Files From dialog and press OK.

Method 2:
Download a fix from:
http://support.microsoft.com/default.aspx?scid=http://www.microsoft.co
m%2fDownloads%2fRelease.asp%3fReleaseID%3d39318

Method 3:
1. Disable any anti-virus program, any BIOS anti-virus, and any 3rd party
system tool that monitors files.
2. Run SFC /SCANNOW.
3. If the Search is not fixed, perform a repair installation of Windows XP.

--
Regards,

Ramesh (MS-MVP)
(e-mail address removed)
http://www.mvps.org/sramesh2k

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

~ Please reply to newsgroup ~


when i try to run my search from the start menu or in
internet explorer, i get an error message that tells me,
"a file that is required to run search companion cannot
be found". this all happened after i got that worm
virus, but i took care of that with a symantec download
and i have all the latest fixes, patches, and service
packs. what should i do?
 

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