Cannot Run "Help and Support" Function

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Guest

I am unable to open the Help & Support option within XP. When I try to
access it through the Startup Menu, I receive the following:

"Windows cannot find 'helpctr.exe'. Make sure you typed the name correctly,
and then try again. To search for a file, click the Start Button, and then
click Search."

I searched my hard drive for the 'helpctr.exe' but did not find it. The
only files that came up were 'HELPCTR.EXE-3862NB6F5.pf' and 'Helpctr.exe.000'.
Neither of the files helped

Please help.

Thanks in advance.
 
Try this from Start, Run:

%systemroot%\pchealth\helpctr\binaries\HelpCtr.exe

If the file is missing, open %systemroot%\inf folder and locate the
PCHealth.inf file (might show as PCHealth in W.Explorer). Right-click the
file and choose "Install". Insert your XP CD when prompted.

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx
 
Yedgee said:
I am unable to open the Help & Support option within XP. When I try to
access it through the Startup Menu, I receive the following:

"Windows cannot find 'helpctr.exe'. Make sure you typed the name
correctly,
and then try again. To search for a file, click the Start Button, and
then click Search."

I searched my hard drive for the 'helpctr.exe' but did not find it. The
only files that came up were 'HELPCTR.EXE-3862NB6F5.pf' and
'Helpctr.exe.000'. Neither of the files helped

Please help.

Thanks in advance.
Click to expand...

Don't sweat it. Besides Microsoft's dancing Paper Clip, the next most
useless thing M$ has come up with is their "help" system. You certainly
aren't missing anything by not being able to access it. Unless of course
you have a question and want to go on the MickeyMouse Merry-Go-Round, that
they call a help system.

The fact it has stopped working should be considered a blessing and will
save you many hours of frustration and pretty much useless help.
 
Don't sweat it. Besides Microsoft's dancing Paper Clip, the next most
useless thing M$ has come up with is their "help" system. You certainly
aren't missing anything by not being able to access it. Unless of course
you have a question and want to go on the MickeyMouse Merry-Go-Round, that
they call a help system.

The fact it has stopped working should be considered a blessing and will
save you many hours of frustration and pretty much useless help.
Click to expand...

So has spoken the grumpy Linux bastard.

Will you ever answer my question: Why do you post here?
 
NobodyMan said:
So has spoken the grumpy Linux bastard.

Will you ever answer my question: Why do you post here?
Click to expand...

Don't read my posts if you don't like them. Now piss off.
 
Don't read my posts if you don't like them. Now piss off.
Click to expand...

I'll go piss off after you answer my question, grumpy. If you are so
anit-windows and so pro-linux, why do you post here?
 
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