Hi Lars,
Here are some things you can try (many of these may not apply, but I try to
not assume anything):
1. Try to open the Add/Remove control manually by running the following
file:
C:\Windows\System32\Appwiz.cpl. <does this generate an error>?
2. To see if this file may be corrupted, replace it. There may be a copy of
this file in C:\Windows\ServicePackFiles\I386. If not, you can use System
File Checker (SFC) to check for missing or damaged files:
222193 Description of the Windows File Protection Feature
http://support.microsoft.com/?id=222193
3. If the Add/Remove function used to work, perhaps try to roll back to an
earlier time (System Restore)
4. If you are not logging in with Admin privileges - test Add/Remove when
logged in with these.
5. Try booting in "diagnostic startup" mode:
Start/Run/MSconfig.exe; General Tab/Diagnostic Startup
6. Try booting in Safe Mode
7. To check if this is a problem with the user profile, create a new user
with elevated privileges.
8. If all these fail perform a repair of Windows XP.
Note: If you use this please review this KB Articles first:
315341 How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/?id=315341
Also, note that an In-place upgrade/repair will probably require that you
re-activate Windows afterwards.
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This posting is provided "AS IS" with no warranties, and confers no rights.
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Paul Hayes, MCSE
Microsoft PSS
(e-mail address removed)
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