Cannot open shared mailbox

[Robert at L3]

When attempting to open another user's mailbox I receive the following error
message, "Cannot display the folder. Cannot open the mailbox for this user
because the user does not have a server mailbox." I know that user has
shared his/her mailbox. I have reloaded Office, rebuilt my .ost file,
removed and rebuilt my office mailbox from the control panel, all to no
avail. Any clues?

 

[Diane Poremsky [MVP]]

how are you attempting to open it? Are you using the GAL to pick it?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



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[Robert at L3]

I am using the "open a shared Calendar" selection on the left hand side of
the Calendar screen. I can open some calendars and some fail with the
message below.

how are you attempting to open it? Are you using the GAL to pick it?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

When attempting to open another user's mailbox I receive the following
error
message, "Cannot display the folder. Cannot open the mailbox for this
user
because the user does not have a server mailbox." I know that user has
shared his/her mailbox. I have reloaded Office, rebuilt my .ost file,
removed and rebuilt my office mailbox from the control panel, all to no
avail. Any clues?

 

[Diane Poremsky [MVP]]

The ones that fail, are you typing their name or picking them from the GAL?
Does your site use multiple Exchange servers and if so, are they on a
different server?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I am using the "open a shared Calendar" selection on the left hand side of
the Calendar screen. I can open some calendars and some fail with the
message below.

how are you attempting to open it? Are you using the GAL to pick it?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

When attempting to open another user's mailbox I receive the following
error
message, "Cannot display the folder. Cannot open the mailbox for this
user
because the user does not have a server mailbox." I know that user has
shared his/her mailbox. I have reloaded Office, rebuilt my .ost file,
removed and rebuilt my office mailbox from the control panel, all to no
avail. Any clues?