Cannot open Outlook 2003

T

tango

I have moved all files and programs (using PCMover) from an old XP computer
to a new Vista computer. All of the Office programs work fine, except for
Outlook. When I try to open it, I get the error,
"Cannot start Microsoft Outlook. Unable to open the Outlook window. The set
folders could not be opened. The server is not available."

On the XP computer, I used Outlook connected to Hotmail.
I use a solo computer, not connected to a network.

Initial research suggested that I needed to edit an .mst file to change the
default location for PST files to a folder instead of a filename. Using the
Office 2003 Resource Kit, I created a New Custom Setup File.mst with the
appropriate changes. I then uninstalled Office 2003. Then, with the
installation cd inserted (E:), I tried from the Windows Run window:

E:\setup.exe TRANSFORMS="C:\Users\[my name]\Documents\New Custom Setup
File.MST" /qb-

The setup process initialized briefly, but then quit.

I then installed Office 2003 "normally" from the cd.
Then, using the Office 2003 Resource Kit, I created a New Maintenance Data
File.cmw with the changes to the default location for the PST files.
However, I was then supposed to copy the MaintWiz.exe to my "Office
Administrative installation point." Two problems with this:
1. I can't find MaintWiz.exe anywhere.
2. Because I am not connected to a network, and this is not a network
installation, I don't have an Office Administrative installation point.

After two days of hammering at this, I've run out of options, so I ask this
group for help. Thanks.
 
D

DL

I suspect the problem is two differing o/s.
Assuming you still have access to the origonal outlook data file, COPY it to
the Documents folder in Vista.
Then use whatever Vista's version of the Mail Applet is to add this data
file (remove any others) & set it as default
 
T

tango

Thanks for your reply, DL. I agree that the problem has to do with differing
o/s. I will try your suggestions and let you know what happened.

DL said:
I suspect the problem is two differing o/s.
Assuming you still have access to the origonal outlook data file, COPY it to
the Documents folder in Vista.
Then use whatever Vista's version of the Mail Applet is to add this data
file (remove any others) & set it as default

tango said:
I have moved all files and programs (using PCMover) from an old XP computer
to a new Vista computer. All of the Office programs work fine, except for
Outlook. When I try to open it, I get the error,
"Cannot start Microsoft Outlook. Unable to open the Outlook window. The
set
folders could not be opened. The server is not available."

On the XP computer, I used Outlook connected to Hotmail.
I use a solo computer, not connected to a network.

Initial research suggested that I needed to edit an .mst file to change
the
default location for PST files to a folder instead of a filename. Using
the
Office 2003 Resource Kit, I created a New Custom Setup File.mst with the
appropriate changes. I then uninstalled Office 2003. Then, with the
installation cd inserted (E:), I tried from the Windows Run window:

E:\setup.exe TRANSFORMS="C:\Users\[my name]\Documents\New Custom Setup
File.MST" /qb-

The setup process initialized briefly, but then quit.

I then installed Office 2003 "normally" from the cd.
Then, using the Office 2003 Resource Kit, I created a New Maintenance Data
File.cmw with the changes to the default location for the PST files.
However, I was then supposed to copy the MaintWiz.exe to my "Office
Administrative installation point." Two problems with this:
1. I can't find MaintWiz.exe anywhere.
2. Because I am not connected to a network, and this is not a network
installation, I don't have an Office Administrative installation point.

After two days of hammering at this, I've run out of options, so I ask
this
group for help. Thanks.
 

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