Cannot open new word doccument, and not able to edit old doccument

[Guest]

It is Word 2003. I'm sure it's not a trial version. I bought the SBE of
office and none of the program operate normally. All are in reduced function
mode.

 

[JoAnn Paules [MVP]]

Did you activate it?

--

JoAnn Paules
MVP Microsoft [Publisher]

 

[JoAnn Paules [MVP]]

Did you activate it?

--

JoAnn Paules
MVP Microsoft [Publisher]

 

[Guest]

Yes Activated

Did you activate it?

--

JoAnn Paules
MVP Microsoft [Publisher]

It is Word 2003. I'm sure it's not a trial version. I bought the SBE of
office and none of the program operate normally. All are in reduced
function
mode.

 

[Guest]

Yes Activated

Did you activate it?

--

JoAnn Paules
MVP Microsoft [Publisher]

It is Word 2003. I'm sure it's not a trial version. I bought the SBE of
office and none of the program operate normally. All are in reduced
function
mode.

 

[JoAnn Paules [MVP]]

I have to tell you that the only things that I've ever heard of that causes
that problem are an expired trial version and not activating the software.

Where did you purchase your software from?

--

JoAnn Paules
MVP Microsoft [Publisher]

Yes Activated

Did you activate it?

--

JoAnn Paules
MVP Microsoft [Publisher]

It is Word 2003. I'm sure it's not a trial version. I bought the SBE of
office and none of the program operate normally. All are in reduced
function
mode.


:

What version of Word is this (check Help | About Microsoft Word)? If
it
is
Word 2003, are you *sure* it isn't a trial version?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the
newsgroup
so
all may benefit.

Yes even in safe mode still no luck. I have even tried to restore
the
computer to an earlier time and it will not restore. I also removed
the
SBE
version on my system and downloaded a trial version and the trial
version
did
the same thing. Reduced functionality.

:

You are confirming that if you start Word in Office Safe Mode
(using
the
/a
switch or pressing Ctrl while it is loading), you still cannot
create
or
edit documents? And you still get no response from Help | Activate
Product?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

Still not luck. I cannot even find someone to ask at microsoft.
I
tried to
check the authentication on their site but it just refers me
back
to
the
manufacturer who installed it.

Richard

:

Try using the troubleshooting steps in
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm. In
particular,
see
if you can create or edit documents in Office Safe Mode.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to
the
newsgroup so
all may benefit.

Tried that but I see an hourglass for about 2 seconds and
nothing
happend.

So still not sure how to fix it

Richard

:

Has it been activated? What happens when you choose Help |
Activate
Product?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups
to
the
newsgroup so
all may benefit.

message
It is not a trial copy.

Richard

:

Is this a (now expired) trial version of Word,
supplied
with
your
PC? If
so,
you now have to buy the software if you wish to
continue
to
use
it!

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

Richard wrote:
For some reason word has stopped allowing me to
create
a
new
document and will not allow me to change old ones. I
have
even
reinstalled the software again and it is still not
allowing me
to
do
or change anything. The only thing I could think of
was
that I
was
sent a document which was edit protected and sine
opening
it I
have
not been able to use word at all. Can anyone help