Cannot open new word doccument, and not able to edit old doccument

[Guest]

For some reason word has stopped allowing me to create a new doccument and
will not allow me to change old ones. I have even reinstalled the software
again and it is still not allowing me to do or change anything. The only
thing I could think of was that I was sent a doccument which was edit
protected and sine opening it I have not been able to use word at all. Can
anyone help

 

[Graham Mayor]

Is this a (now expired) trial version of Word, supplied with your PC? If so,
you now have to buy the software if you wish to continue to use it!

--
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Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

 

[Graham Mayor]

Is this a (now expired) trial version of Word, supplied with your PC? If so,
you now have to buy the software if you wish to continue to use it!

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

 

[Guest]

It is not a trial copy.

Richard

Is this a (now expired) trial version of Word, supplied with your PC? If so,
you now have to buy the software if you wish to continue to use it!

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

 

[Guest]

It is not a trial copy.

Richard

Is this a (now expired) trial version of Word, supplied with your PC? If so,
you now have to buy the software if you wish to continue to use it!

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

 

[Suzanne S. Barnhill]

Has it been activated? What happens when you choose Help | Activate Product?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Suzanne S. Barnhill]

Has it been activated? What happens when you choose Help | Activate Product?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Tried that but I see an hourglass for about 2 seconds and nothing happend.

So still not sure how to fix it

Richard

 

[Guest]

Tried that but I see an hourglass for about 2 seconds and nothing happend.

So still not sure how to fix it

Richard

 

[Suzanne S. Barnhill]

Try using the troubleshooting steps in
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm. In particular, see
if you can create or edit documents in Office Safe Mode.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Suzanne S. Barnhill]

Try using the troubleshooting steps in
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm. In particular, see
if you can create or edit documents in Office Safe Mode.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Still not luck. I cannot even find someone to ask at microsoft. I tried to
check the authentication on their site but it just refers me back to the
manufacturer who installed it.

Richard

 

[Guest]

Still not luck. I cannot even find someone to ask at microsoft. I tried to
check the authentication on their site but it just refers me back to the
manufacturer who installed it.

Richard

 

[Suzanne S. Barnhill]

You are confirming that if you start Word in Office Safe Mode (using the /a
switch or pressing Ctrl while it is loading), you still cannot create or
edit documents? And you still get no response from Help | Activate Product?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Suzanne S. Barnhill]

You are confirming that if you start Word in Office Safe Mode (using the /a
switch or pressing Ctrl while it is loading), you still cannot create or
edit documents? And you still get no response from Help | Activate Product?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Yes even in safe mode still no luck. I have even tried to restore the
computer to an earlier time and it will not restore. I also removed the SBE
version on my system and downloaded a trial version and the trial version did
the same thing. Reduced functionality.

 

[Guest]

Yes even in safe mode still no luck. I have even tried to restore the
computer to an earlier time and it will not restore. I also removed the SBE
version on my system and downloaded a trial version and the trial version did
the same thing. Reduced functionality.

 

[Suzanne S. Barnhill]

What version of Word is this (check Help | About Microsoft Word)? If it is
Word 2003, are you *sure* it isn't a trial version?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Suzanne S. Barnhill]

What version of Word is this (check Help | About Microsoft Word)? If it is
Word 2003, are you *sure* it isn't a trial version?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

It is Word 2003. I'm sure it's not a trial version. I bought the SBE of
office and none of the program operate normally. All are in reduced function
mode.