Cannot open files

[Peter Mitchell]

When I click on a lot of pages to open them what i get is
a small icon in the top left corener. this seems to
happen most with PDF files. However I was trying to get a
user guide from Toshiba and the same thing occurred. I
have put my internet settings to default. Has anyone any
ideas please.

Peter

 

[Frank Saunders, MS-MVP]

When I click on a lot of pages to open them what i get is
a small icon in the top left corener. this seems to
happen most with PDF files. However I was trying to get a
user guide from Toshiba and the same thing occurred. I
have put my internet settings to default. Has anyone any
ideas please.

Peter

If it is only .pdf files, then read on and see if this is relevant:
You may have an invalid plugin.
Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer
http://support.microsoft.com/?kbid=303401

Remove the plugin with Regedit.exe
Start-Run-Regedit.exe
Navigate down to this key and remove it, after exporting it as a
normal safety precaution.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Plugins\Extension\.pdf

If that key exists, then you will see what plugin has been installed.
(QuickTime by the looks of it and if so, I believe they have a fix)
The key does not normally exist.

--
Frank Saunders, MS-MVP, IE/OE
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