cannot open add/remove programmes!!!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

i realy need some help with this. i have downloaded some antivirus software
but in order to use it i have to remove some old software. whenever i click
on add/remove programmesin the control panel, a pop up appears saying the
programme needs to be shut down to protect windows. it says it has something
to do with data execution prevention or something. please help me!!!
 
From Michael:
Disable DEP in Vista:
Type or copy and paste this into an elevated command prompt window:

bcdedit.exe /set {current} nx AlwaysOff

Hit enter and you should see the confirmation: Operation Completed
Successfully
Reboot and DEP should be off.

Use bcdedit.exe /set {current} nx AlwaysOn
to turn it back on.
 
You don't tell us much!!

Have you attempted to install the 2nd one?
What names are they?

You can't uninstall something that is still running!

Right-click on the Anti-virus icon in the Taskbar, and see if you can
disable it from there. Then uninstall it.

Or, go into Programs, and see if the program has its own uninstaller.
 
sorry lol. i downloading mcafee antivirus software, but have previously got
old antispyware o my computer. i tried to uninstall the software, but says i
need 2 get into add/remove programmes to fully uninstall the software.
 
sorry i dont understand how to do this. can u please explain it to me again
but step by step. sorry if im being a pain!!
 

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