Cannot make a new Contact up

G

Guest

Message responds as "The form required to view this message cannot be
displayed contact your administrator." Also when trying to add additional
info to an existing contact, message reads "array index out of bounds." Can
anyone help please.
 
L

Luther

Outlook 2003, and earlier, has a "forms cache" bug. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced
Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply
clearing
the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service
Pack
1, so you should also install Office 2003 Service Pack 1 as well as BCM
SP1.
 

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