Cannot log into Messenger 7

  • Thread starter Thread starter chuggy
  • Start date Start date
C

chuggy

I cannot log into Messenger 7 on my laptop, but can get in
successfully using Messenger 6.2 if I uninstall 7 and install 6.2.

If I try to sign in with 7, it announces to those on my contacts list
that I have signed in, but on my screen it continues to try and sign
in. I know this to be true as I log in to my other PC with a different
account and can see the notification that I have signed in.

I’ve tried the fix that suggests playing with the connection settings
and testing the connection. I have also tried clearing my temp files,
but neither have helped.

The Beta version worked fine and I have had the issue since I upgraded
to the full version of 7. The new release (7.0.0816) gives the same
problems as the previous ones.

I contacted Microsoft support, but they were not particularly helpful,
with a different person contacting me each time and basically just
suggesting what the last person had said. So any help would be
brilliant.
 
chuggy said:
I cannot log into Messenger 7 on my laptop, but can get in
successfully using Messenger 6.2 if I uninstall 7 and install
6.2.

If I try to sign in with 7, it announces to those on my
contacts list that I have signed in, but on my screen it
continues to try and sign in. I know this to be true as I log
in to my other PC with a different account and can see the
notification that I have signed in.

I've tried the fix that suggests playing with the connection
settings and testing the connection. I have also tried
clearing my temp files, but neither have helped.

The Beta version worked fine and I have had the issue since I
upgraded to the full version of 7. The new release (7.0.0816)
gives the same problems as the previous ones.

I contacted Microsoft support, but they were not particularly
helpful, with a different person contacting me each time and
basically just suggesting what the last person had said. So
any help would be brilliant.
Click to expand...

Sorry, I also forgot to include this error keep getting when trying to
sign in.
http://www.sunnisidefc.co.uk/messengererror.JPG

I’ve uploaded a screenshot of it here. It is a C++ error that I get
when signing in, just after my contacts are informed that I’m online.

I’ve ensured that everything is up to date using Windows Update and
have followed all the 9 instructions provided in a previous post for a
similar issue, but nothing has helped.
 
i have the same problem, any assisstance would be appreciated
greatly
Click to expand...

I totally uninstalled my Firewall and that seems to have done the
trick. Installed Messenger 7 after i’d removed the firewall & it
worked. Then I reinstalled the firewall and it’s all working now :D

Hope this works for you sniperov.
 
thanks, but just one last question, which firewall did you use? was it Zone
Alarm Pro by any chance, because I use that firewall, and if it worked for
you then I want to give it a definite try. Thanks. Sniperov.
 
thanks, but just one last question, which firewall did you
use? was it Zone
Alarm Pro by any chance, because I use that firewall, and if
it worked for
you then I want to give it a definite try. Thanks. Sniperov.
Click to expand...

Yes, it was Zone Alarm Pro
 
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