Windows 7 Cannot follow links on emails

[bootneck02]

Help got a problem with emails and internet sites such as PCR, when there is a link and I click on it I get this Message " This operation has been canceled due to the restrictions in effect on this computer. Please contact your system adminstrator." Well I administrate this PC and I was not aware that ihave done anything on the setup that would restrict its use. Can any one help.

 

[Taffycat]

There is a Microsoft Hotfix HERE (the same page also contains instructions for fixing it manually if you prefer.)

Hope it will help.

 

[bootneck02]

Thanks TC you are an angel I have tried the automatic and the manual methods but unfortunatly nether have worked. So I guess I will have to get my techi friend in to have a look at it, but thank you for you help.

 

[Taffycat]

Aww, sorry to hear it didn't do the trick Bootneck. But I expect one of our PCR chums will be passing this way soon; they will hopefully be able to offer a more helpful solution.

 

[bootneck02]

 

[bootneck02]

Whoopy found the trouble TC and all fixed it was Default Programs and go to set program access and set defaults for this computer, and click on Microsoft defaults

 

[Taffycat]

Oh that's great Bootneck. Glad you've solved it.

 

[Silverhazesurfer]

that means your default mail program got changed somehow. if you didn't do that, i would look into a malware scan.

just my thoughts.

 

[bootneck02]

Thanks Silverhazesurfer for the tip, but since then my C drive packed up and I have had to purchase a new drive so I have had to re install the OS so have not been active on the site for a time.