cannot find my COA

[Stephanie]

i had to re-install my works suite 2002 and now it it
asking for my certificate of Authenticity. All of my
programs were installed on my computer when I bought it a
few years ago and I have no idea where or what that is.
I am also having trouble even re-registering it with
microsoft because they ask for my product ID # So i enter
it and they say it is invalid! HELP!!!

 

[Epona]

i had to re-install my works suite 2002 and now it it
asking for my certificate of Authenticity. All of my
programs were installed on my computer when I bought it a
few years ago and I have no idea where or what that is.
I am also having trouble even re-registering it with
microsoft because they ask for my product ID # So i enter
it and they say it is invalid! HELP!!!

This isn't a Windows or a Microsoft issue. This program is OEM (Original
Equipment Manufacturer) and all enquiries should be addressed to them. MS
does not, will not and cannot assist with OEM installations.

 

[Jupiter Jones [MVP]]

Stephanie.
Most likely, the COA is on the package of Works Suite 2002 CDs.
Otherwise you need to contact the seller for the Product Key.
This is a different Product Key than Windows, Windows is probably
affixed to the computer case.