Cannot find helpctr.exe

  • Thread starter Thread starter pmac
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pmac

When I click on the Start Menu icon for "help and support" I get the error message - "Windows cannot find "helpctr.exe". Make sure you typed the name correctly and then try again.-to search for a file, click the Start button, and then search". I don't know how to get to the help files...can anyone Help? I'm using Windows XP.
 
I did the fix listed on http://www.dougknox.com and it hasn't worked. When
I went to CMD and looked at Help and Support it says the service is
"stopped". When I try to enable I get the message: "Error 1083: The
executable program that this service is configured to run in does not
implement the service". Do not know where to go from here..can anyone else
offer a suggestion?

I thought that perhaps I could reinstall Service Pack 2 and that would fix
the problem. Not sure if that would even help. I've tried to find a place
on Microsoft to down load Service Pack 2 but my computer is set for Auto
Download and XP was updated automatically in September 2004. I do not have
the Service Pack 2 CD and when I tried to use the XP Home Edition CD it
basically said that it was too old. Pat
 
Tried to do a reinstall found pchealth.inf , did install found some of the
files except
"pchdt_p3 cab" it is not on my hard drive and can not be found in SP2 Disk
any other place I might be able to look for it
Thanks
Bob
 
I would have suggested a reinstall, but you obviously lack the original setup
media. Perhaps you can find a setup disk (same XP Edition, and SP level)
Running a Repair setup would rebuild the help, and the only other shot at
fixing it is the reg fix found on the Kelly's Korner site

http://www.kellys-korner-xp.com/xp_tweaks.htm
(see Item #235)
 
Mark , Not to crazy about down loading , unless I know what it does , this
has some thing to do with registry
entries.This will not get me the file I need
Bob
 
Robert said:
Mark , Not to crazy about down loading , unless I know what it does ,
Click to expand...


Being cautious about what web site you download such things from is a very
prudent viewpoint. However, in this case there's no need to fear this site.
Kelly's site is one of the best and most-trusted such sites on the web. I'll
vouch for it (and Kelly) and so will many other satisfied users of her stuff
here on these newsgroups.
 
Ken , Look at my post for file needed for restore , the file was compressed
in other file used that
every thing worked great
again I just try to work around a registry if I can, in this case it was a
file
The registry , I believe does not can files or does it?
Bob
 
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