cannot find c:\documents and settings

[Guest]

I have a friend that suddenly when she tries to open excel or any office
program it does not open and she gets the following message: Microsoft XP
Professional Front Page Path c:\documents and settings cannot be found. Any
suggestions?

 

[Guest]

Is it true? If the folder does not exist, then the recovery steps are
different than if the folder exists and Office just can't find it.

 

[Guest]

She was not trying to recover anything, just open excel--how do we correct it?

 

[Guest]

I think I understand your comment now..You were asking me if there is indeed
such a "folder" under c: named documents and settings? I will check.

 

[Rustynail]

I also have this problem. Waiting for your reply.

 

[Old Bob working]

Gary, There IS a documents and settings folder..She tried to do a print
screen of explore and was able to open word but when trying to paste she got
the following "Word cannot obtain data for the c:\documents and settings
etc. Is this what you were after.

 

[Gord Dibben]

Bob

Try the usual fix(es) for this problem.

Tools>Options>General uncheck "Ignore other Applications"
Exit Excel and try again

If this doesn't work try to re-register Excel

Close Excel first and On the Windows Taskbar

1) Start>Run "excel.exe /unregserver"(no quotes)>OK.
2) Start>Run "excel.exe /regserver"(no quotes)>OK.
See the space between exe and /regserver

You might have to designate a full path to excel.exe.
In that case Start>Run "C:\yourpath\excel.exe /regserver"(no quotes)>OK.


Gord Dibben Excel MVP