Cannot download

[Barry]

I'm using IE6 / WinXP and am up to date on all patches.
I cannot download anything from websites. I get the error
message "IE cannot download..., IE was unable to open
this internet site." This happens to file types such
as .doc, .xls and .wmv.
I have scanned for viruses and none showed up and have
removed all spy ware.
Any ideas
Thanks

 

[H Leboeuf]

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
--
Also try this tool for the nasty CWS parasite.
CoolWebSearch - CWS http://www.spywareinfo.com/articles/cws/
The: Complete list by variant with up-to-date information.
http://www.spywareinfo.com/~merijn/cwschronicles.html
More: Removal tool: http://www.spywareinfo.com/~merijn/files/cwshredder.zip


Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
===

 

[Guest]

Hi Henri,
I tried everything as advised (adware, spybot &
cwshredder) and still the same issue. What next?
Thanks

 

[Frank Saunders, MS-MVP]

Hi Henri,
I tried everything as advised (adware, spybot &
cwshredder) and still the same issue. What next?
Thanks

Go to: http://mvps.org/winhelp2002/unwanted.htm
Download "Hijack This!" [freeware]

Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates: "hijackthis.log")

Next, go to the below location:
http://www.spywareinfo.com/forums/

Sign in, go to the "Spyware and Hijackware Removal" section.
Press "New Topic", copy and paste hijackthis.log into your new message.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
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http://www.microsoft.com/security/protect/