Cannot delete file

  • Thread starter Thread starter Guest
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G

Guest

Hi, I have just set up my music, pictures and videos within media centre and
I have a folder that I cannot delete. In media center in the My Pictures
section there is a folder that says "HP OFFICEJET 4200 SERIES" within this
folder there is a file called "top.bmp" I cannot delete either of these from
the media center. I have done a search on the computer for these files, also
searching hidden files and it says they do not exist. The same folder also
appears in the My Videos section of media center and I cannot remove it. Is
there a way to access the database directly to remove this entry, as the
files do not exist on the computer, but it will not allow me to delete them
from media center.
 
You probably cannot delete them for "they are in use by another program".
You can delete them in Safe Mode, but before doing that, do you have a
HP 4200 series printer? If you do, do not recommend deleting this folder.
you can delete the top.bmp for that is a graphic.
"How to Boot in Safe Mode"
http://www.columbia.edu/acis/capture/safemode.html
 
I have searched the hard drive and also searched hidden and system files,
these folders and also top.bmp is not found on the computer. The folder or
the files are not on the computer so I cannot delete in safe mode either.
 
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