cannot delete emails from deleted items folder

J

jk

Outlook 2003 - have run scanpst.exe several times. says internal errors to be
fixed. Cannot now delete emails from deleted - error says "messaging
interface has returned unknown error - restart Outlook" - I do but doesnt'
fix the problem.
 
M

Milly Staples [MVP - Outlook]

How big is your .pst file? After running scanpst.exe, do you allow it to
fix the errors? If you select all in the deleted items folder and press
Shift+Delete, do the items get deleted?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, jk asked:

| Outlook 2003 - have run scanpst.exe several times. says internal
| errors to be fixed. Cannot now delete emails from deleted - error
| says "messaging interface has returned unknown error - restart
| Outlook" - I do but doesnt' fix the problem.
 

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