cannot customize outlook Today

I

ilene

When user clicks on the "Customize Outlook Today" button,
noting happens. I upgraded his OUtlook 2000 to SP3. Did
a fix and repair. And renamed the outwvw.dll file to
outwvw.old

when you go to properties of outlook today from the folder
list - home page tab - the restore defaults is grayed out.

any help is greatly appreciated.
 

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