Cannot create a new modem connection

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G

Guest

On a laptop computer running WINDOWS xp pROFESSIONAL, I cannot create a new
connection using the New Connection Wizard.
I choose Create a New Connection, Internet Connection, then the option to
create a new connection manually. In the next screenshot, only the thrid
option is available (that is broadband connection always alive, without
username and password). Instead i need to select the first option (that is
modem connection), which is not available.
Does anyone knows why?

Thanks, GaB
 
trhacker said:
On a laptop computer running WINDOWS xp pROFESSIONAL, I cannot create
a new connection using the New Connection Wizard.
I choose Create a New Connection, Internet Connection, then the option
to create a new connection manually. In the next screenshot, only the
thrid option is available (that is broadband connection always alive,
without username and password). Instead i need to select the first
option (that is modem connection), which is not available.
Does anyone knows why?
Click to expand...

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/default.aspx?scid=kb;en-us;320558

Malke
 
Tank you very much, the article helped me to solve the problem. I have
deleted a registry entry then performed a reinstallation.
 
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