Cannot connect to the internet

[kukoma]

Hello everyone, i'm sorｒｙ　Ｉhad to come her
and bother you all but I am very stuck on a computer problem, in fact
i'm not even sure how to describe the problem.

Basically, a few days a go my computer had been infected with severa
trojans and I realised this when pop ups started coming up frequently
At the same time my computer has not been able to go onto the internet
I ran AVG, Adaware and Spybot and had cleaned up my registry (o
attempted to but didn't touch it too much since I was scared i'd kil
it) and now when I run AVG no viruses show up. But I am still unable t
go online.

My computer says it's connected to the internet and the two laptop
which connect to the wireless still work. Also, I don't know whethe
'unable to connect to the internet' is even the right way to phras
this because even ｗｈｅｎ　Ｉtr
to access the router admin site which does not require connection t
the internet, it doesn't work. It's like my browser (both IE an
Firefox) does not know how to read urls anymore.

Also I think I should note that there was one particular trojan that
couldn't get rid of for some time. AVG would move it to the virus vaul
but onc
Ｉ　ｒｅｓｔａｒｔｅｄ　ｔｈｅ　ｃｏｍｐｕｔｅｒ　ｉｔ　ｗｏｕｌｄ　ｂｅ　ｂａｃｋ　ａｇａｉｎ。　Ｉ　ｔｈｉｎｋ　ｗｈａｔ　Ｉ　ｅｎｄｅｄ　ｕｐ　ｄｏｉｎｇ　ｗａｓ　ｄｅｌｅｔｉｎｇ　ｔｈｅ　ｆｉｌｅ　ｍａｎｕａｌｌｙ　ｉｎ　ｓａｆｅ　ｍｏｄｅ，　ｂｕｔ　ｔｈｅ　ｖｉｒｕｓ　ａｐｐｅａｒｅｄ　ｉｎ　ａｎｏｔｈｅｒ　ｆｉｌｅ。　Ｉ　ｄｅｌｅｔｅｄ　ｔｈｏｓｅ　ｆｉｌｅｓ　ａｎｄ　ｔｈｅ　ｖｉｒｕｓ　ｄｏｅｓ　ｎｏｔ　ａｐｐｅａｒ　ｉｎ　ＡＶＧ　ａｇａｉｎ，　ｂｕｔ　ｉ’ｍ　ｎｏｔ　ｓｕｒｅ　ｉｆ　ｉｔ’ｓ　ｒｅａｌｌｙ　ｄｅｌｅｔｅｄ。

Ｉ’ｍ　ｓｏｒｒｙ　ｉｆ　ｍｙ　ｑｕｅｓｔｉｏｎ　ｉｓ　ｃｏｎｆｕｓｉｎｇ　（ｉｔ　ｐｒｏｂａｂｌｙ　ｉｓ，　ｉ’ｍ　ｃｏｍｐｌｅｔｅｌｙ　ｃｏｎｆｕｓｅｄ　ｏｖｅｒ　ｗｈａｔ’ｓ　ｇｏｉｎｇ　ｏｎ　ｍｙｓｅｌｆ）　ｂｕｔ　ｉｆ　ａｎｙｏｎｅ　ｃｏｕｌｄ　ｈｅｌｐ　ｉ’ｄ　ｒｅａｌｌｙ　ａｐｐｒｅｃｉａｔｅ　ｉｔ。　Ｉ’ｍ　ｔｈｉｎｋｉｎｇ　ｏｆ　ｒｅｆｏｒｍａｔｔｉｎｇ　ｂｕｔ　ｉｆ　Ｉca
fix it without it coming to that that would be ideal. Thank you very
much.

 

[Malke]

Hello everyone, i'm sorｒｙ　Ｉhad to come here
and bother you all but I am very stuck on a computer problem, in fact,
i'm not even sure how to describe the problem.

Basically, a few days a go my computer had been infected with several
trojans and I realised this when pop ups started coming up frequently.
At the same time my computer has not been able to go onto the internet.
I ran AVG, Adaware and Spybot and had cleaned up my registry (or
attempted to but didn't touch it too much since I was scared i'd kill
it) and now when I run AVG no viruses show up. But I am still unable to
go online.

My computer says it's connected to the internet and the two laptops
which connect to the wireless still work. Also, I don't know whether
'unable to connect to the internet' is even the right way to phrase
this because even ｗｈｅｎ　Ｉtry
to access the router admin site which does not require connection to
the internet, it doesn't work. It's like my browser (both IE and
Firefox) does not know how to read urls anymore.

Also I think I should note that there was one particular trojan that I
couldn't get rid of for some time. AVG would move it to the virus vault
but once

Your computer is probably still infected. Go through these general malware
removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
POST LOGS IN THE MS NEWSGROUPS.

Malke