Cannot connect to internet via other PC

[David H]

We have 5 PCs that connect to the internet through another PC. All have XP
Home. The problem is that one of them cannot connect to the internet at all
yet it can successfully share files between the PCs.
I have gone through the network wizard successfully many times now and
everything seems to be as it should, just like the other PCs but IE7 still
comes up with the page not found, check your settings. The virus program
cannot detect a connection either.

What should I do next? Many thanks for your attention and any help you can
give me.

 

[Steve Winograd]

We have 5 PCs that connect to the internet through another PC. All have XP
Home. The problem is that one of them cannot connect to the internet at all
yet it can successfully share files between the PCs.
I have gone through the network wizard successfully many times now and
everything seems to be as it should, just like the other PCs but IE7 still
comes up with the page not found, check your settings. The virus program
cannot detect a connection either.

What should I do next? Many thanks for your attention and any help you can
give me.

Here are some tests to diagnose what's happening on the problem PC:

1. Right-click the LAN connection and click Status > Support >
Details. It should show:

IP Address: 192.168.0.x (1<x<255)
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DNS Server = 192.168.0.1 or your ISP's DNS server

2. If #1 is right, open a command prompt window (Start > Run > cmd)
and enter these lines. Each one should get four replies:

ping 192.168.0.1
ping 64.233.167.99
ping google.com

3. If #2 is right, enter these addresses in Internet Explorer. They
should both take you to the Google web page:

http://64.233.167.99
http://google.com
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[David H]

Here are some tests to diagnose what's happening on the problem PC:

1. Right-click the LAN connection and click Status > Support >
Details. It should show:

IP Address: 192.168.0.x (1<x<255)
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DNS Server = 192.168.0.1 or your ISP's DNS server

2. If #1 is right, open a command prompt window (Start > Run > cmd)
and enter these lines. Each one should get four replies:

ping 192.168.0.1
ping 64.233.167.99
ping google.com

3. If #2 is right, enter these addresses in Internet Explorer. They
should both take you to the Google web page:

http://64.233.167.99
http://google.com
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

Thank you for your help. I have followed your instructions but it shows that
there is a problem. Here is what happened:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\SBO>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\SBO>ping 64.233.167.99

Pinging 64.233.167.99 with 32 bytes of data:

Reply from 64.233.167.99: bytes=32 time=135ms TTL=238
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238
Request timed out.
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238

Ping statistics for 64.233.167.99:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 121ms, Maximum = 135ms, Average = 125ms

C:\Documents and Settings\SBO>ping google.com
Ping request could not find host google.com. Please check the name and try
again.

Thanks again.

 

[Bob Willard]

:

Here are some tests to diagnose what's happening on the problem PC:

1. Right-click the LAN connection and click Status > Support >
Details. It should show:

IP Address: 192.168.0.x (1<x<255)
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DNS Server = 192.168.0.1 or your ISP's DNS server

2. If #1 is right, open a command prompt window (Start > Run > cmd)
and enter these lines. Each one should get four replies:

ping 192.168.0.1
ping 64.233.167.99
ping google.com

3. If #2 is right, enter these addresses in Internet Explorer. They
should both take you to the Google web page:

http://64.233.167.99
http://google.com
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

Thank you for your help. I have followed your instructions but it shows that
there is a problem. Here is what happened:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\SBO>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\SBO>ping 64.233.167.99

Pinging 64.233.167.99 with 32 bytes of data:

Reply from 64.233.167.99: bytes=32 time=135ms TTL=238
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238
Request timed out.
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238

Ping statistics for 64.233.167.99:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 121ms, Maximum = 135ms, Average = 125ms

C:\Documents and Settings\SBO>ping google.com
Ping request could not find host google.com. Please check the name and try
again.

Thanks again.

Sounds like a DNS problem. What did you get for the DNS server IPA
when you tried Steve's first suggestion?

 

[David H]

:

On Tue, 11 Mar 2008 03:12:04 -0700, David H


We have 5 PCs that connect to the internet through another PC. All have XP
Home. The problem is that one of them cannot connect to the internet at all
yet it can successfully share files between the PCs.
I have gone through the network wizard successfully many times now and
everything seems to be as it should, just like the other PCs but IE7 still
comes up with the page not found, check your settings. The virus program
cannot detect a connection either.

What should I do next? Many thanks for your attention and any help you can
give me.

Here are some tests to diagnose what's happening on the problem PC:

1. Right-click the LAN connection and click Status > Support >
Details. It should show:

IP Address: 192.168.0.x (1<x<255)
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DNS Server = 192.168.0.1 or your ISP's DNS server

2. If #1 is right, open a command prompt window (Start > Run > cmd)
and enter these lines. Each one should get four replies:

ping 192.168.0.1
ping 64.233.167.99
ping google.com

3. If #2 is right, enter these addresses in Internet Explorer. They
should both take you to the Google web page:

http://64.233.167.99
http://google.com
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

Thank you for your help. I have followed your instructions but it shows that
there is a problem. Here is what happened:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\SBO>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\SBO>ping 64.233.167.99

Pinging 64.233.167.99 with 32 bytes of data:

Reply from 64.233.167.99: bytes=32 time=135ms TTL=238
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238
Request timed out.
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238

Ping statistics for 64.233.167.99:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 121ms, Maximum = 135ms, Average = 125ms

C:\Documents and Settings\SBO>ping google.com
Ping request could not find host google.com. Please check the name and try
again.

Thanks again.

Sounds like a DNS problem. What did you get for the DNS server IPA
when you tried Steve's first suggestion?

Whoops! Actually it does not say anything at all for the DNS Server or WINS
Server, they are completely blank. I don't know where to go to correct that.
I've tried the Repair button to no avail. Thank you.

 

[David H]

:

On Tue, 11 Mar 2008 03:12:04 -0700, David H


We have 5 PCs that connect to the internet through another PC. All have XP
Home. The problem is that one of them cannot connect to the internet at all
yet it can successfully share files between the PCs.
I have gone through the network wizard successfully many times now and
everything seems to be as it should, just like the other PCs but IE7 still
comes up with the page not found, check your settings. The virus program
cannot detect a connection either.

What should I do next? Many thanks for your attention and any help you can
give me.

Here are some tests to diagnose what's happening on the problem PC:

1. Right-click the LAN connection and click Status > Support >
Details. It should show:

IP Address: 192.168.0.x (1<x<255)
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DNS Server = 192.168.0.1 or your ISP's DNS server

2. If #1 is right, open a command prompt window (Start > Run > cmd)
and enter these lines. Each one should get four replies:

ping 192.168.0.1
ping 64.233.167.99
ping google.com

3. If #2 is right, enter these addresses in Internet Explorer. They
should both take you to the Google web page:

http://64.233.167.99
http://google.com
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

Thank you for your help. I have followed your instructions but it shows that
there is a problem. Here is what happened:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\SBO>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\SBO>ping 64.233.167.99

Pinging 64.233.167.99 with 32 bytes of data:

Reply from 64.233.167.99: bytes=32 time=135ms TTL=238
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238
Request timed out.
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238

Ping statistics for 64.233.167.99:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 121ms, Maximum = 135ms, Average = 125ms

C:\Documents and Settings\SBO>ping google.com
Ping request could not find host google.com. Please check the name and try
again.

Thanks again.

Sounds like a DNS problem. What did you get for the DNS server IPA
when you tried Steve's first suggestion?

It's okay, I think I've figured it out. I went into the TCP/IP settings and
manually typed in the address for the DNS Server. It's working now but don't
know if this will be a permanent solution to the problem. In the meantime
thanks for all your help I really appreciate it.

 

[Lem]

:


On Tue, 11 Mar 2008 03:12:04 -0700, David H


We have 5 PCs that connect to the internet through another PC. All have XP
Home. The problem is that one of them cannot connect to the internet at all
yet it can successfully share files between the PCs.
I have gone through the network wizard successfully many times now and
everything seems to be as it should, just like the other PCs but IE7 still
comes up with the page not found, check your settings. The virus program
cannot detect a connection either.

What should I do next? Many thanks for your attention and any help you can
give me.
Here are some tests to diagnose what's happening on the problem PC:

1. Right-click the LAN connection and click Status > Support >
Details. It should show:

IP Address: 192.168.0.x (1<x<255)
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DNS Server = 192.168.0.1 or your ISP's DNS server

2. If #1 is right, open a command prompt window (Start > Run > cmd)
and enter these lines. Each one should get four replies:

ping 192.168.0.1
ping 64.233.167.99
ping google.com

3. If #2 is right, enter these addresses in Internet Explorer. They
should both take you to the Google web page:

http://64.233.167.99
http://google.com
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com


Thank you for your help. I have followed your instructions but it shows that
there is a problem. Here is what happened:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\SBO>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\SBO>ping 64.233.167.99

Pinging 64.233.167.99 with 32 bytes of data:

Reply from 64.233.167.99: bytes=32 time=135ms TTL=238
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238
Request timed out.
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238

Ping statistics for 64.233.167.99:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 121ms, Maximum = 135ms, Average = 125ms

C:\Documents and Settings\SBO>ping google.com
Ping request could not find host google.com. Please check the name and try
again.

Thanks again.

Sounds like a DNS problem. What did you get for the DNS server IPA
when you tried Steve's first suggestion?

Whoops! Actually it does not say anything at all for the DNS Server or WINS
Server, they are completely blank. I don't know where to go to correct that.
I've tried the Repair button to no avail. Thank you.

Right click the LAN icon and click Properties.

Highlight the entry for "Internet Protocol (TCP/IP)" and click Properties.

Make sure that the buttons to "Obtain an IP address automatically" and
"Obtain DNS server address automatically" are both selected.

OK your way out.

If the button to "Obtain DNS server address automatically" was already
selected, you could try clicking the other button and entering
192.168.0.1 or your ISP's DNS server (follow Steve's instructions on a
computer that is working to get the correct value for DNS server).
--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

 

[Bob Willard]

:

David H wrote:

:



On Tue, 11 Mar 2008 03:12:04 -0700, David H



We have 5 PCs that connect to the internet through another PC. All have XP
Home. The problem is that one of them cannot connect to the internet at all
yet it can successfully share files between the PCs.
I have gone through the network wizard successfully many times now and
everything seems to be as it should, just like the other PCs but IE7 still
comes up with the page not found, check your settings. The virus program
cannot detect a connection either.

What should I do next? Many thanks for your attention and any help you can
give me.

Here are some tests to diagnose what's happening on the problem PC:

1. Right-click the LAN connection and click Status > Support >
Details. It should show:

IP Address: 192.168.0.x (1<x<255)
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DNS Server = 192.168.0.1 or your ISP's DNS server

2. If #1 is right, open a command prompt window (Start > Run > cmd)
and enter these lines. Each one should get four replies:

ping 192.168.0.1
ping 64.233.167.99
ping google.com

3. If #2 is right, enter these addresses in Internet Explorer. They
should both take you to the Google web page:

http://64.233.167.99
http://google.com
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com



Thank you for your help. I have followed your instructions but it shows that
there is a problem. Here is what happened:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\SBO>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\SBO>ping 64.233.167.99

Pinging 64.233.167.99 with 32 bytes of data:

Reply from 64.233.167.99: bytes=32 time=135ms TTL=238
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238
Request timed out.
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238

Ping statistics for 64.233.167.99:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 121ms, Maximum = 135ms, Average = 125ms

C:\Documents and Settings\SBO>ping google.com
Ping request could not find host google.com. Please check the name and try
again.

Thanks again.

Sounds like a DNS problem. What did you get for the DNS server IPA
when you tried Steve's first suggestion?

It's okay, I think I've figured it out. I went into the TCP/IP settings and
manually typed in the address for the DNS Server. It's working now but don't
know if this will be a permanent solution to the problem. In the meantime
thanks for all your help I really appreciate it.

That should fix it, as permanently as any XP param.

 

[David H]

:

David H wrote:


:



On Tue, 11 Mar 2008 03:12:04 -0700, David H



We have 5 PCs that connect to the internet through another PC. All have XP
Home. The problem is that one of them cannot connect to the internet at all
yet it can successfully share files between the PCs.
I have gone through the network wizard successfully many times now and
everything seems to be as it should, just like the other PCs but IE7 still
comes up with the page not found, check your settings. The virus program
cannot detect a connection either.

What should I do next? Many thanks for your attention and any help you can
give me.

Here are some tests to diagnose what's happening on the problem PC:

1. Right-click the LAN connection and click Status > Support >
Details. It should show:

IP Address: 192.168.0.x (1<x<255)
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DNS Server = 192.168.0.1 or your ISP's DNS server

2. If #1 is right, open a command prompt window (Start > Run > cmd)
and enter these lines. Each one should get four replies:

ping 192.168.0.1
ping 64.233.167.99
ping google.com

3. If #2 is right, enter these addresses in Internet Explorer. They
should both take you to the Google web page:

http://64.233.167.99
http://google.com
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com



Thank you for your help. I have followed your instructions but it shows that
there is a problem. Here is what happened:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\SBO>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\SBO>ping 64.233.167.99

Pinging 64.233.167.99 with 32 bytes of data:

Reply from 64.233.167.99: bytes=32 time=135ms TTL=238
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238
Request timed out.
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238

Ping statistics for 64.233.167.99:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 121ms, Maximum = 135ms, Average = 125ms

C:\Documents and Settings\SBO>ping google.com
Ping request could not find host google.com. Please check the name and try
again.

Thanks again.



Sounds like a DNS problem. What did you get for the DNS server IPA
when you tried Steve's first suggestion?

It's okay, I think I've figured it out. I went into the TCP/IP settings and
manually typed in the address for the DNS Server. It's working now but don't
know if this will be a permanent solution to the problem. In the meantime
thanks for all your help I really appreciate it.

That should fix it, as permanently as any XP param.

Amazingly and unfortunately, I went to a friends place last night and she
seems to have a very similar problem. Her PC is connected to the internet via
another PC which is connected to an ADSL Router (BeBox). I have carried out
the tests as recommended by Steve where all the settings seem fine including
the DNS Server. All tests are successful except when I ping a website such as
bbc.co.uk which loses a packet.
Outlook Express and virus updates work fine but IE7 and Firefox just hang
after it states that a website has been found. The ONLY site that loads is
google where I can complete a search but it hangs again when I click on a
link. Thank you again.

David

 

[Bob Willard]

:

:



David H wrote:



:




On Tue, 11 Mar 2008 03:12:04 -0700, David H




We have 5 PCs that connect to the internet through another PC. All have XP
Home. The problem is that one of them cannot connect to the internet at all
yet it can successfully share files between the PCs.
I have gone through the network wizard successfully many times now and
everything seems to be as it should, just like the other PCs but IE7 still
comes up with the page not found, check your settings. The virus program
cannot detect a connection either.

What should I do next? Many thanks for your attention and any help you can
give me.

Here are some tests to diagnose what's happening on the problem PC:

1. Right-click the LAN connection and click Status > Support >
Details. It should show:

IP Address: 192.168.0.x (1<x<255)
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DNS Server = 192.168.0.1 or your ISP's DNS server

2. If #1 is right, open a command prompt window (Start > Run > cmd)
and enter these lines. Each one should get four replies:

ping 192.168.0.1
ping 64.233.167.99
ping google.com

3. If #2 is right, enter these addresses in Internet Explorer. They
should both take you to the Google web page:

http://64.233.167.99
http://google.com
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
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Thank you for your help. I have followed your instructions but it shows that
there is a problem. Here is what happened:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\SBO>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\SBO>ping 64.233.167.99

Pinging 64.233.167.99 with 32 bytes of data:

Reply from 64.233.167.99: bytes=32 time=135ms TTL=238
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238
Request timed out.
Reply from 64.233.167.99: bytes=32 time=121ms TTL=238

Ping statistics for 64.233.167.99:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 121ms, Maximum = 135ms, Average = 125ms

C:\Documents and Settings\SBO>ping google.com
Ping request could not find host google.com. Please check the name and try
again.

Thanks again.



Sounds like a DNS problem. What did you get for the DNS server IPA
when you tried Steve's first suggestion?
--
Cheers, Bob



It's okay, I think I've figured it out. I went into the TCP/IP settings and
manually typed in the address for the DNS Server. It's working now but don't
know if this will be a permanent solution to the problem. In the meantime
thanks for all your help I really appreciate it.

That should fix it, as permanently as any XP param.

Amazingly and unfortunately, I went to a friends place last night and she
seems to have a very similar problem. Her PC is connected to the internet via
another PC which is connected to an ADSL Router (BeBox). I have carried out
the tests as recommended by Steve where all the settings seem fine including
the DNS Server. All tests are successful except when I ping a website such as
bbc.co.uk which loses a packet.
Outlook Express and virus updates work fine but IE7 and Firefox just hang
after it states that a website has been found. The ONLY site that loads is
google where I can complete a search but it hangs again when I click on a
link. Thank you again.

David

Different problem. Since PING <ServerName> works with only some packets
dropped, the name translation is working. Sounds like the path delays are
pretty long for some reason.

Since she has a router that includes (I think) a 4-port switch, I suggest
connecting both PCs directly into the router. That will be more robust and
somewhat faster than having the 2nd PC ICS its way via the 1st PC to the
router.