Cannot access Tools-Internet Options

[Chris]

I did a fresh install of windows 2K on my home computer
and updated it with sp4 and all the critical updates.
Prior to installing the critical updates I installed
Norton's Antivirus with the latest definitions so I could
avoid any viruses during all the updates. I have set no
security restrictions and use the admin user I set up
during the install to automatically log in.

When I try to access Tools->Internet Options, I get the
message "This operation has been cancelled due to
restrictions in effect on this computer. Please contact
your system administrator". The user I created during the
install in a member of the Administrator's group which has
full permission. I don't understand why I can't access the
Internet Options. If this has been changed by some
malicious program, how can I change it back? Norton's AV
does not detect any viruses.

Thanks.

 

[Alan Edwards]

Use Regedit.exe and search for NoBrowserOptions and remove it.
It is most likely to be here (but not necessarily)
HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\Restrictions
If you are unfamiliar with Regedit, then ensure you know how to
restore your Registry in case of error and it is a good to export any
key before deleting.

Check the startup (Start-Run-MSCONFIG-Startup tab) for any unknown
items if it is reset on reboot.

You might try this snippet from Mike Burgess first if you use SpyBot:
'Did you by chance run SpyBot's Immunize feature?
If so, you can unlock by unchecking the option to "Protect IE Control
Panel" '

....Alan