Cannot access the Web

G

Guest

After downloading Mcafee, am unable to access the web via IE and get the
following message from ieexplore.exe:
"The procedure entry point InternetGetSecurityInfoByURLW could not be
located in the dynamic link library WININET.dll"
McAfee is updating normally Outlook Express is operating. I have XP Pro SP2.
When trying to get help via the McAfee window, I get a message from VBscript
that "Server Execution failed
URL:mcp://C:pROGRA~\mcafee.com\agent\scui.dll::McDash.htm?Appld=Line No:37"
 
J

Jan Il

Hi Nabil :)

Did you by chance install and then uninstall IE Beta 2? If so, then that is
a whole different set of problems to sort out. All IE7 Beta 2 Public
Preview testers are asked to post their comments, questions and problems
regarding IE7 to the following newsgroup. The folks there specialize in
helping you with problems such as yours and others specific to the Beta 2
program, and the IE7 Beta team is also assisting in this group and anxious
to hear of your experience and comments. Even if someone here decides to
provide some assistance, *please* post your question, comment and/or
problems to this newsgroup for the benefit of the IE7 Beta team and other
readers there;
microsoft.public.internetexplorer.general newsgroup.

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general


If not, then try the following and see if it helps:

Disable the McAfee ActiveX controls Applet filters in the Internet Filter
window when you select Customize your VShield settings

"Your current security settings prohibit running Active X controls on this
page. As a result pages may not display correctly."
http://www3.telus.net/dandemar/acxen.htm
or
http://support.microsoft.com/default.aspx?scid=kb;EN;Q319585&LN=EN

It is also possible that your system is infected by a hijacker and/or
malware on your system. In addition to updating and running your AV,
download, install and run the programs below in Safe Mode with Hidden Files
enabled. This will remove the nasty you have and any others it may have
let in the back door. Some malware can replicate itself repeatedly if not
removed properly, so even if you have run some of the programs listed here,
it is important that you run them again according to the information below
so that Windows is not operating to hide any files 'in use' Follow all
instructions carefully:

First, Clear the TIF's and empty the recycle bin:
http://www.mvps.org/winhelp2002/delcache.htm

Also.empty your Recycle bin.

Then do the following:

CAUTION>>>> Backup all documents and files before removing any spyware!!

Then download, install and immediately update these three programs before
running:
AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html
Ewido Security Suite (W2000 and XP only)
http://www.ewido.net/en/download/ (freeware)
(Per Mike Burges) Note: When installing, under "Additional Options"
Uncheck: "Install background guard"
Uncheck: "Install scan via context menu"
Note: When you run ewido the first time, you will get a warning:
"Database could not be found!". Click OK.
(this will be resolved in the next step)
From the main ewido screen, click on Update (left menu)
See Screenshot: http://www.ewido.net/images/screen_en_1.jpg
Next click the Start update button.
After the update finishes (bottom status bar displays "Update successful")
Note: do not run a full scan yet, just install the updates.

Then visit these sites with the infected machine (if possible) to test for
parasites and help with basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
Http://aumha.org/a/quickfix.php
Next, do an Online scan here (if possible) -
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Make sure that you choose "fix" or "clean".

Download and install HiJackThis. This step is one of the most important.
Follow all instructions carefully. This progarm shoud be run in Normal mode.

How to download and install HiJackThis: Win 98-XP
http://www.download.com/HijackThis/3000-8022_4-10227353.html

Please.. DO NOT post your log HiJackThis log to this newsgroup. It is
important that you go to one of the HiJackThis Support Forums below and
allow the experts there to analyze it for you.:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all pre- posting instructions below carefully to avoid having your
log deleted or ignored.
http://forum.aumha.org/viewtopic.ph...ghlight=&sid=b59f8de4de1850003b79b74558a4b58b
All responders are volunteers and they are very busy, so please be patient.)

How to Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
How to Show Hidden Files
http://snipurl.com/6rl8


Please post a link back here to your log at Aumha so that we can follow your
progress

Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
G

Guest

Hi Jan
Thanks for the help. I was using IE7 Beta and forgot to mention it. I posted
Hi Nabil :)

Did you by chance install and then uninstall IE Beta 2? If so, then that is
a whole different set of problems to sort out. All IE7 Beta 2 Public
Preview testers are asked to post their comments, questions and problems
regarding IE7 to the following newsgroup. The folks there specialize in
helping you with problems such as yours and others specific to the Beta 2
program, and the IE7 Beta team is also assisting in this group and anxious
to hear of your experience and comments. Even if someone here decides to
provide some assistance, *please* post your question, comment and/or
problems to this newsgroup for the benefit of the IE7 Beta team and other
readers there;
microsoft.public.internetexplorer.general newsgroup.

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general


If not, then try the following and see if it helps:

Disable the McAfee ActiveX controls Applet filters in the Internet Filter
window when you select Customize your VShield settings

"Your current security settings prohibit running Active X controls on this
page. As a result pages may not display correctly."
http://www3.telus.net/dandemar/acxen.htm
or
http://support.microsoft.com/default.aspx?scid=kb;EN;Q319585&LN=EN

It is also possible that your system is infected by a hijacker and/or
malware on your system. In addition to updating and running your AV,
download, install and run the programs below in Safe Mode with Hidden Files
enabled. This will remove the nasty you have and any others it may have
let in the back door. Some malware can replicate itself repeatedly if not
removed properly, so even if you have run some of the programs listed here,
it is important that you run them again according to the information below
so that Windows is not operating to hide any files 'in use' Follow all
instructions carefully:

First, Clear the TIF's and empty the recycle bin:
http://www.mvps.org/winhelp2002/delcache.htm

Also.empty your Recycle bin.

Then do the following:

CAUTION>>>> Backup all documents and files before removing any spyware!!

Then download, install and immediately update these three programs before
running:
AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html
Ewido Security Suite (W2000 and XP only)
http://www.ewido.net/en/download/ (freeware)
(Per Mike Burges) Note: When installing, under "Additional Options"
Uncheck: "Install background guard"
Uncheck: "Install scan via context menu"
Note: When you run ewido the first time, you will get a warning:
"Database could not be found!". Click OK.
(this will be resolved in the next step)
From the main ewido screen, click on Update (left menu)
See Screenshot: http://www.ewido.net/images/screen_en_1.jpg
Next click the Start update button.
After the update finishes (bottom status bar displays "Update successful")
Note: do not run a full scan yet, just install the updates.

Then visit these sites with the infected machine (if possible) to test for
parasites and help with basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
Http://aumha.org/a/quickfix.php
Next, do an Online scan here (if possible) -
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Make sure that you choose "fix" or "clean".

Download and install HiJackThis. This step is one of the most important.
Follow all instructions carefully. This progarm shoud be run in Normal mode.

How to download and install HiJackThis: Win 98-XP
http://www.download.com/HijackThis/3000-8022_4-10227353.html

Please.. DO NOT post your log HiJackThis log to this newsgroup. It is
important that you go to one of the HiJackThis Support Forums below and
allow the experts there to analyze it for you.:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all pre- posting instructions below carefully to avoid having your
log deleted or ignored.
http://forum.aumha.org/viewtopic.ph...ghlight=&sid=b59f8de4de1850003b79b74558a4b58b
All responders are volunteers and they are very busy, so please be patient.)

How to Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
How to Show Hidden Files
http://snipurl.com/6rl8


Please post a link back here to your log at Aumha so that we can follow your
progress

Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

After downloading Mcafee, am unable to access the web via IE and get the
following message from ieexplore.exe:
"The procedure entry point InternetGetSecurityInfoByURLW could not be
located in the dynamic link library WININET.dll"
McAfee is updating normally Outlook Express is operating. I have XP Pro
SP2.
When trying to get help via the McAfee window, I get a message from
VBscript
that "Server Execution failed
URL:mcp://C:pROGRA~\mcafee.com\agent\scui.dll::McDash.htm?Appld=Line
No:37"
 
J

Jan Il

Hi Nabil :)
Hi Jan
Thanks for the help. I was using IE7 Beta and forgot to mention it. I
posted
on their site too. Thanks.

You're very welcome!

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
Jan Il said:
Hi Nabil :)

Did you by chance install and then uninstall IE Beta 2? If so, then that
is
a whole different set of problems to sort out. All IE7 Beta 2 Public
Preview testers are asked to post their comments, questions and problems
regarding IE7 to the following newsgroup. The folks there specialize in
helping you with problems such as yours and others specific to the Beta 2
program, and the IE7 Beta team is also assisting in this group and
anxious
to hear of your experience and comments. Even if someone here decides to
provide some assistance, *please* post your question, comment and/or
problems to this newsgroup for the benefit of the IE7 Beta team and other
readers there;
microsoft.public.internetexplorer.general newsgroup.

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general


If not, then try the following and see if it helps:

Disable the McAfee ActiveX controls Applet filters in the Internet Filter
window when you select Customize your VShield settings

"Your current security settings prohibit running Active X controls on
this
page. As a result pages may not display correctly."
http://www3.telus.net/dandemar/acxen.htm
or
http://support.microsoft.com/default.aspx?scid=kb;EN;Q319585&LN=EN

It is also possible that your system is infected by a hijacker and/or
malware on your system. In addition to updating and running your AV,
download, install and run the programs below in Safe Mode with Hidden
Files
enabled. This will remove the nasty you have and any others it may have
let in the back door. Some malware can replicate itself repeatedly if
not
removed properly, so even if you have run some of the programs listed
here,
it is important that you run them again according to the information
below
so that Windows is not operating to hide any files 'in use' Follow all
instructions carefully:

First, Clear the TIF's and empty the recycle bin:
http://www.mvps.org/winhelp2002/delcache.htm

Also.empty your Recycle bin.

Then do the following:

CAUTION>>>> Backup all documents and files before removing any spyware!!

Then download, install and immediately update these three programs before
running:
AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html
Ewido Security Suite (W2000 and XP only)
http://www.ewido.net/en/download/ (freeware)
(Per Mike Burges) Note: When installing, under "Additional Options"
Uncheck: "Install background guard"
Uncheck: "Install scan via context menu"
Note: When you run ewido the first time, you will get a warning:
"Database could not be found!". Click OK.
(this will be resolved in the next step)
From the main ewido screen, click on Update (left menu)
See Screenshot: http://www.ewido.net/images/screen_en_1.jpg
Next click the Start update button.
After the update finishes (bottom status bar displays "Update
successful")
Note: do not run a full scan yet, just install the updates.

Then visit these sites with the infected machine (if possible) to test
for
parasites and help with basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
Http://aumha.org/a/quickfix.php
Next, do an Online scan here (if possible) -
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Make sure that you choose "fix" or "clean".

Download and install HiJackThis. This step is one of the most important.
Follow all instructions carefully. This progarm shoud be run in Normal
mode.

How to download and install HiJackThis: Win 98-XP
http://www.download.com/HijackThis/3000-8022_4-10227353.html

Please.. DO NOT post your log HiJackThis log to this newsgroup. It is
important that you go to one of the HiJackThis Support Forums below and
allow the experts there to analyze it for you.:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all pre- posting instructions below carefully to avoid having your
log deleted or ignored.
http://forum.aumha.org/viewtopic.ph...ghlight=&sid=b59f8de4de1850003b79b74558a4b58b
All responders are volunteers and they are very busy, so please be
patient.)

How to Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
How to Show Hidden Files
http://snipurl.com/6rl8


Please post a link back here to your log at Aumha so that we can follow
your
progress

Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

After downloading Mcafee, am unable to access the web via IE and get
the
following message from ieexplore.exe:
"The procedure entry point InternetGetSecurityInfoByURLW could not be
located in the dynamic link library WININET.dll"
McAfee is updating normally Outlook Express is operating. I have XP Pro
SP2.
When trying to get help via the McAfee window, I get a message from
VBscript
that "Server Execution failed
URL:mcp://C:pROGRA~\mcafee.com\agent\scui.dll::McDash.htm?Appld=Line
No:37"
 

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