Cannot access "My Computer"

[goodTweetieBird]

Greetings,

From the start menu selecting "My Computer" causes all desktop icons

to disappear and come back but the browser does not open. Same happens
when right clicking "Start". I can access folders via MSWord file open
browser but it is often quite slow. Can also see directories from IE
File > open file.

Any ideas?

Thanx,

gtb

 

[Guest]

check in safe mode. restart the computer and keep tapping F8. choose safe
mode and login as an administrator. then check.

also create a new user account and check.

 

[goodTweetieBird]

check in safe mode. restart the computer and keep tapping F8. choose safe
mode and login as an administrator. then check.

also create a new user account and check.

Works fine from safe mode. Computer has Norton, spysweeper and window
washer on it.


gtb

 

[R. McCarty]

You may want to investigate the context menu extensions on the PC.
These are things like "Scan with ___" that extend Explorer's functions.
One tool to do that is Shell Extension Viewer.
http://www.nirsoft.net/utils/shexview.html
I'd also be a little suspicious of Norton and Spysweeper working
together and not introducing some Quirks and Anomalies on the PC.

 

[goodTweetieBird]

Many thanks!

gtb

 

[Guest]

Many thanks!

gtb

hi gtb, just want to ask if this response solved your problem, coz, i have
also a problem like yours.

"You may want to investigate the context menu extensions on the PC.
These are things like "Scan with ___" that extend Explorer's functions.
One tool to do that is Shell Extension Viewer.
http://www.nirsoft.net/utils/shexview.html
I'd also be a little suspicious of Norton and Spysweeper working
together and not introducing some Quirks and Anomalies on the PC."