Cannot access internet after sleep mode

[Guest]

Hi everyone. I am not sure if I am posting in the correct place, so please
bear with me.
I am using Office 2007 on my laptop running Windows Vista Home Premium. I
am on a wireless network, am experiencing the following problem:
When I close the lid to my laptop, the laptop goes in to "sleep mode".
After opening the lid, I cannot access the internet and get a send/receive
error in Outlook. When I check the status of my wireless connection, it
shows that I am connected and that the signal strength is acceptable. I have
to restart my laptop before I can access the internet or send/receive mail in
Outlook.
I had a similar laptop (almost identical, just larger HD) that was running
Windows XP Professional, and did not have this problem on the same network
with the same network settings. I was however running Office XP on the other
laptop.
I have a POP/SMTP account set up through Yahoo for email. I am not sure
what other relevant information that might help. I appreciate any help or
suggestions.
Thanks in advance,
Ken

 

[AlanRRT]

Hi everyone. I am not sure if I am posting in the correct place, so please
bear with me.
I am using Office 2007 on my laptop running Windows Vista Home Premium. I
am on a wireless network, am experiencing the following problem:
When I close the lid to my laptop, the laptop goes in to "sleep mode".
After opening the lid, I cannot access the internet and get a send/receive
error in Outlook. When I check the status of my wireless connection, it
shows that I am connected and that the signal strength is acceptable. I have
to restart my laptop before I can access the internet or send/receive mail in
Outlook.
I had a similar laptop (almost identical, just larger HD) that was running
Windows XP Professional, and did not have this problem on the same network
with the same network settings. I was however running Office XP on the other
laptop.
I have a POP/SMTP account set up through Yahoo for email. I am not sure
what other relevant information that might help. I appreciate any help or
suggestions.
Thanks in advance,
Ken

Ken,
I'm having the same problem on my desktop computer, also with Vista
Home Premium. Sometimes if I wait a few minutes after starting up
from sleep mode, there is no problem. I don't know if it's a problem
with the wireless network, internet provider, or Vista. The only
solution I've found is to shut down the computer rather than use sleep
mode. I'll be watching this thread to see if someone has a solution.
My hardware:
Intel Core 2 Duo processer
Gigabyte motherboard (the model number escapes me at the moment)
128 MB video card
1 GB memory
Seagate 120 GB SATA hard drive

Alan

 

[Guest]

Ken,
I'm having the same problem on my desktop computer, also with Vista
Home Premium. Sometimes if I wait a few minutes after starting up
from sleep mode, there is no problem. I don't know if it's a problem
with the wireless network, internet provider, or Vista. The only
solution I've found is to shut down the computer rather than use sleep
mode. I'll be watching this thread to see if someone has a solution.
My hardware:
Intel Core 2 Duo processer
Gigabyte motherboard (the model number escapes me at the moment)
128 MB video card
1 GB memory
Seagate 120 GB SATA hard drive

Alan

Hi Alan, thanks for the response.
My HW is similar to yours:
Intel Core 2 Duo processer @ 2 Ghz
2 GB RAM
Seagate 120 GB SATA hard drive
Not sure on the video card

Thanks again and I will monitor this thread as well. Maybe we will both get
lucky!

Ken

 

[John Barnes]

Have you tried unplugging and replugging in the connection. I no longer
have sleep on my new machine, but on my old one if I disconnected the RJ-45
plug for a few seconds and plugged it back in it worked. Not a great
solution but a hell of a lot better than restarting. Was for me at least.

 

[Guest]

Hi John, thanks for the repy and suggestions.

My laptop uses a wireless connection, so there is no physical connection. I
like to have the sleep mode because I am confined to bed a lot, and
frequently close the laptop and set it aside for a while before using it
again. I don't like the idea of turning off the laptop off and then back on
again so many times.
Anyway, thanks again for the suggestions.

Ken

 

[watercress_soup]

maybe try switching off your wireless device and then turning it back on. i
find this helps if ever the internet or something isn't working correctly.

maybe its a slight bug or something. its a bit annoying having to do that
but if it works for the moment until an update is released...

although i have found wireless connection over vista is far superior to xp.
before on xp home the connection seemed to drop every minute or so, i think
as it was, stupidly, searching for a better connection... on vista i don't
have that problem and it seems to work very well.

steve

 

[Guest]

Hi Steve, thanks for the suggestion. I will give it a try next time I have
the issue and will let you know how it turns out.

Thanks again,

Ken

 

[Guest]

I just learned something pretty interesting. At the suggestion of another
member here on the board, I installed a program called Network Magic to solve
another problem that I was having (I could not see another XP PC on my home
network). I had tried EVERYTHING to solve that problem and spent fruitless
hours working on it. Anyway, Network Magic not only solved my networking
problems, but now when I lose internet access after sleep mode, I just click
on the "Fix Problem" button in Network Magic and it repairs the connection!
I am REALLY impressed with this product. It is really easy to set up and
use, and it's free. Sweet. Anyway, the program can be dowloaded here:
http://www.networkmagic.com/

Just thought I would pass this alonng.

Ken

 

[AlanRRT]

I just learned something pretty interesting. At the suggestion of another
member here on the board, I installed a program called Network Magic to solve
another problem that I was having (I could not see another XP PC on my home
network). I had tried EVERYTHING to solve that problem and spent fruitless
hours working on it. Anyway, Network Magic not only solved my networking
problems, but now when I lose internet access after sleep mode, I just click
on the "Fix Problem" button in Network Magic and it repairs the connection!
I am REALLY impressed with this product. It is really easy to set up and
use, and it's free. Sweet. Anyway, the program can be dowloaded here:http://www.networkmagic.com/

Just thought I would pass this alonng.

Ken






- Show quoted text -

Ken
Thanks for the suggestion. It's working for me now. And it works on
64 bit Vista.
Alan

 

[Andrew Mooney]

I have the same problem when resuming from hibernation i still have my WIFI connection but it either says local only or IE runs really slowly. I know its a vista problem because my other PC running XP and my Mac all connect fine. It seem's to be an issue with Vista. The only way i have found to sort it is to either reboot the laptop or disconect and reconect to the network. I am currently looking for a proper solution to this problem and will let you know soon as i find one.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

 

[Joe Guidera]

I'm seeing similar symptoms.. Unfortunately I haven't found any particular
resolution. Vista will seemingly "loose" it's wifi connection periodically.

--
------------------------------------
Joe Guidera
(e-mail address removed)

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[Guest]

Thanks for the reply Andrew.
I have found that the Network Magic repair tool works intermittently. I
have tried disconnecting and re-connecting to the network and again, it is an
intermittent fix.
I am using McAfee, so I wonder if that has something to do with it? McAfee
kind of "manages" my network connection (at least the laptop to router
connection).
Please let us know if you find a fix. I will definitely post if I hear
anything new.
Thanks again,

Ken

 

[Gurm]

It happens on both my laptop and my co-worker's. They're both Toshibas running Intel 2200BG wireless. Newer drivers from Intel don't help. I've found a few blog posts and a Microsoft bug report about this so far, but no solution!

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

 

[Tom Willett]

Huh?

<Gurm> wrote in message | It happens on both my laptop and my co-worker's. They're both Toshibas
running Intel 2200BG wireless. Newer drivers from Intel don't help. I've
found a few blog posts and a Microsoft bug report about this so far, but no
solution!
|
| EggHeadCafe.com - .NET Developer Portal of Choice
| http://www.eggheadcafe.com

 

[Guest]

Thanks Gurm.
I am beginning to agree that this is a Vista issue and not from McAffee. I
believe that some other people are having the same problem running other
anti-virus programs.
Ken

 

[Peter Foldes]

I think you understand it more than I do. At least you can say Huh. I can only scratch my head in amazement

 

[Tom Lake]

Huh?

Egghead strikes again!

Tom Lake

 

[gg1698]

I have same problem with windowsXP professional. However, afterI shut down ZoneAlarm, it was OK. My new dell with higher version of windowsXP is not so lucky. There must be some program similar to ZoneAlarm running that block the internet access after sleeping.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

 

[Daniel Balsam]

I'm also having the same problem on my laptop. Before after sleep mode the connection would be local only. Now it says local and internet but I'm not really connected to the internet as no website will actually open. This happens to me every time I try to disconnect and then reconnect. It seems like the only way I can connect to the internet is if the computer does it from startup. I have tried the Network Magic program that a previous poster mentioned but that doesn't help for me. It doesn't fix the problem. I have been in communication with HP (the maker of my laptop) but haven't come up with a solution yet.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

 

[watercress_soup]

I get a slightly different problem with wireless connection/vista, but not
after sleep.

If my laptop loses the wireless connection, sometimes the ie7 window that
was connected will not "reconnect". I have to open a new ie7 window and copy
and paste the address over. nothing else will get the original ie7 window to
connect again.

steve

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