Cannot Access Internet After Running Microsoft spyware

[danny]

Please help! Microsoft spyware removal got rid of
my "isearch" spyware but now I cannot access the internet
through my LAN connection! Went to internet, options,
connection, etc. and everything was fine.

Am typing this from my laptop, but my desktop no longer
accesses the internet.

Would appreciate any suggestions.

 

[Ron Chamberlin]

Hi Danny,
Use the method below which fits your OS version. If you are on XP SP2, use
the second method:

1) (winsock reset for 2k, xp pre sp2, and 2003 pre sp1)

http://support.microsoft.com/default.aspx?scid=kb;en-us;817571

2) (Winsock reset for xpsp2)

netsh winsock reset

enter
restart machine.

After resetting Winsock, applications which have added themselves to the
stack will need to be reinstalled. These may include third-party VPN
clients, some McAfee privacy or network security related software, and
others--check what is working and what is not.

Ron Chamberlin
MS-MVP