cannot access hotmail from messenger window

[Guest]

After installing Norton Internet Security I cannot access directly my hotmail
account from the messenger window. First I always got this "XXX porno page"
that I could only open it but the "exit" did not work. I blocked the IP
address for this page but now I get the "Cannot open this page" message,
instead of opening the hotmail page.

I can only get to my hotmail account through messenger by turning off the
Security for a moment. I know this is not the best solution.

I changed the options of Norton Internet Security trying to solve this
problem, but I don't seem to find the correct options.

At the Norton page I could not find any answer.

What can I do to solve this? Can anyone help?

 

[Jonathan Kay [MVP]]

Greetings,

It sounds like you might have spyware/malware of some kind installed. You may want to use
Microsoft AntiSpyware to remove such things:
http://www.microsoft.com/athome/security/spyware/software/default.mspx
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Guest]

I tried Microsoft AntiSpyware recommended by you and it seems it has worked.
I don't want to be too happy about it yet, I think I am dreaming and I am
going to wake up soon.

Thank you so much for your help.

 

[Jonathan Kay [MVP]]

Hi,

*pokes*

You're still awake
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.