Cannot access Help & Support in WinXP Pro

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello and thanks in advance.

I have a comp which I cannot access the Help and Support Center. When I
click Help and Support nothing happens. I must have a corupt or missing
file.

KJG
 
Start with DLL registration. Proceed to next method if one fails to resolve
the problem.

Type in Start, Run dialog:

helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript

Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm

In _nothing_ helps, try reinstalling HelpCenter:

Open %systemroot%\inf folder and locate the PCHealth.inf file (might show as
PCHealth in W.Explorer). Right-click the file and choose "Install". Insert
your XP CD when prompted. If you have a Service Pack installed, be sure to
point to the %Windir%\i386\ServicePackFiles folder, or your slipstreamed XP
CD (if available).


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hello and thanks in advance.

I have a comp which I cannot access the Help and Support Center. When I
click Help and Support nothing happens. I must have a corupt or missing
file.

KJG
 

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