can send but not receive

G

Guest

help please with Error Number: 0x800C013B
I can send but not receive. I have used telnet and webmail to clear all
messages off the server but can still only receive a test message via webmail
not to Outlook Express on my home PC (using XP).
 
N

neo [mvp outlook]

0x800C013B = This could mean one of your *.dbx files in Outlook Express is
corrupted. If you know where OE is storing these files, I would close OE
and then move them all to a new location. Delete all of them from the
folder OE uses and then start OE. This should give you time to isolate
which *.dbx file is the problem child.

/neo

ps - i'm assuming your problems are with Outlook Express and not Microsoft
Outlook. Microsoft Outlook does not use *.dbx files.
 

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