Can receive, not send msgs

[Rod]

Hi, all.

I'm getting the dreaded 0x800ccc0d error with my new
email accounts. Strangely, I can receive msgs just fine
but can't send anything without the error. I've spoken
with my ISP tech support, and they say my configuration
looks correct. Any hints about what to try next?

Anti-virus is McAfee VirusScan
Firewall is ZoneAlarm (Microsoft Outlook is checked as
trusted for Internet use)

On my previous email addresses, all worked fine, and I've
changed none of my VirusScan or ZA settings since I've
gotten the new account.

Thanks in advance for your advice!

 

[Milly Staples [MVP - Outlook]]

Is your outgoing server set to authenticate? What happens if you turn off
your AV scanning and ZA?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Rod asked:

| Hi, all.
|
| I'm getting the dreaded 0x800ccc0d error with my new
| email accounts. Strangely, I can receive msgs just fine
| but can't send anything without the error. I've spoken
| with my ISP tech support, and they say my configuration
| looks correct. Any hints about what to try next?
|
| Anti-virus is McAfee VirusScan
| Firewall is ZoneAlarm (Microsoft Outlook is checked as
| trusted for Internet use)
|
| On my previous email addresses, all worked fine, and I've
| changed none of my VirusScan or ZA settings since I've
| gotten the new account.
|
| Thanks in advance for your advice!

 

[paul smith]

Rod,
Did you fix the problem?
I've just started with a similar problem. I receive ok but sent messages
stay in my outbox and keep sending themselves.
I know they are going because I'm getting messages back complaining about
sending multiple copies.
Any ideas how I can get back to normal?
Thanks to anyone who can help.

Paul

 

[Brian Tillman]

I've just started with a similar problem. I receive ok but sent
messages stay in my outbox and keep sending themselves.
I know they are going because I'm getting messages back complaining
about sending multiple copies.

This can be caused a too-small server timeout value. The server timout
value can be adjusted on one of the mail account's property pages.