Can print #10 env OK, but small one has margin problems. Fix?

[Guest]

In Word 2003, small envelopes stopped printing due to margin problems. Don't
know how to reset envelope magins. Using HP LJ1012 printer, which worked on
Win2000 OS, but seems to have changed under Win XP Pro. No idea why or how
something was changed. # 10 envelopes continue to work OK. Prints fine with
no error messages. 6 1/2 in env won't print OK - return address is truncated
on left.

 

[Graham Mayor]

http://www.gmayor.com/changing_envelope_layout.htm

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Guest]

Sorry, Graham, but I found nothing in your very nice presentation that helps
me find why about 1" is cut from the return address on 6 1/2 envelopes, but
#10s print it just fine. It used to work, but stopped when I reintalled
Office 2003 over my new Win XP pro installation. I don't know what could have
changed or how to correct it.

-Marty

 

[Graham Mayor]

The difference will be the Windows XP printer driver which is more fussy
about paper sizes and Word can only work with what the driver allows. If
there is no updated driver available from the printer manufacturer, you may
have to experiment with larger envelope sizes and adjust the margins to make
up the difference. I would urge you to create templates for the different
envelopes you use - there are some samples also on my web site.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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