Can only shut down computer manually

[Kariann]

I just upgraded to XP last week and it was working fine
until the other day. Now, if I try to shut down, restart,
or log off from the start menu, it won't even recognize
that I've selected for it to perform the operation.
Nothing happens. Can you help me fix this??

 

[Bee]

I just upgraded to XP last week and it was working fine
until the other day. Now, if I try to shut down, restart,
or log off from the start menu, it won't even recognize
that I've selected for it to perform the operation.
Nothing happens. Can you help me fix this??

Your Computer May Not Shut Down After You Upgrade to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;313290