Can Not Start MSOutlook Unable to Display The Selected Folder or Item

[Cheryl Carey]

MSOutlook Unable to Display The Selected Folder or Item.
The Info Store Could not be Opened.

This is the error that my end user is receiving when he
attempts to work offline. He can connect to the server,
synch just fine and have full functionality.

When he attempts to work offline he resceives this
message with a big red X.

He was able to connect offline up until last week. The
only change I could think of was an automatic update.

Any suggestions?

 

[Milly Staples [MVP - Outlook]]

Have you tried deleting his .ost and having Outlook recreate one? How big
is the .ost file? What version of OUtlook/Exchange are you using?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Cheryl Carey asked:

| MSOutlook Unable to Display The Selected Folder or Item.
| The Info Store Could not be Opened.
|
| This is the error that my end user is receiving when he
| attempts to work offline. He can connect to the server,
| synch just fine and have full functionality.
|
| When he attempts to work offline he resceives this
| message with a big red X.
|
| He was able to connect offline up until last week. The
| only change I could think of was an automatic update.
|
| Any suggestions?