Can not send email

[kari]

I have cox cable but they said problem is with Microsoft, this is the message
I am getting when trying to send and I can receive messages:

The connection to the server has failed. Subject 'quote', Account:
'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

 

[Gary VanderMolen]

I was also unable to connect to smtp.west.cox.net, either on port 25
or port 587. Not sure what is going on. Perhaps that server will reject
connection attempts from non-customer IP addresses.
By any chance, were you using a laptop away from home?

 

[Guest]

I have cox cable but they said problem is with Microsoft, this is the
message
I am getting when trying to send and I can receive messages:

The connection to the server has failed. Subject 'quote', Account:
'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

Does your connection to that server cross over from one internet
provider's equipment to another's before it reaches the server? If so,
such connections to port 25 are often blocked to cause trouble for
spammers. One way to avoid this is to switch your outgoing
connection to a different port, but cable companies are slow at
making any other ports available.

See if this helps:

<http://support.cox.com/sdccommon/as...sprt_cid=c2f1899f-492e-4718-8b8a-e6a391730f90>

 

[Dave]

Is your computer connected to the Cox network when this occurs?
If you are using a laptop, and it's connected to another network, then you
can't send thru the Cox email server.

 

[Gary VanderMolen]

It helps us responders to see the complete error message.
Right-click on it, copy, then paste it into a reply here.

 

[Gary VanderMolen]

You can ignore that uninformed trash talk.

 

[Guest]

*Known Cox High Speed Internet Software Incompatibilities*
Vista takes a new approach to security, and Cox is currently testing
the operating system and its features. Currently, the following
Cox-related application is not compatible with Windows Vista:

So they named their incompatible program after you?