Can not send email - what is this message telling me to do?

  • Thread starter Thread starter Gene
  • Start date Start date
G

Gene

The message could not be sent.
The authentication setting might not be
correct for your outgoing e-mail [SMTP]
server. For help solving this problem,
go to Help, search for "Troubleshoot
Windows Mail", and read the "I'm having
problems sending e-mail" section. If
you need help determining the proper
server settings, please contact your
e-mail service provider.

The rejected e-mail address was
'(replaced with this)@wildblue.net'. Subject
'Dishwasher - (e-mail address removed)',
Account: 'pop.gmail.com', Server:
'smtp.gmail.com', Protocol: SMTP, Server
Response: '530 5.7.0 Must issue a STARTTLS
command first 6sm905794wrh', Port: 25,
Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

***************************

Problem: I can send and receive emails from my wildblue.net account,
but can NOT from my gmail.com account. I need to do something,
but not sure what I need to do - see above error message...

THANKS,
Gene
 
Gene said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(replaced with this)@wildblue.net'.
Subject 'Dishwasher - (e-mail address removed)', Account:
'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Server
Response: '530 5.7.0 Must issue a STARTTLS command first 6sm905794wrh',
Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78

***************************

Problem: I can send and receive emails from my wildblue.net account,
but can NOT from my gmail.com account. I need to do something,
but not sure what I need to do - see above error message...

THANKS,
Gene

You might want to try using the instructions:
http://mail.google.com/support/bin/answer.py?answer=13276
 
Thanks!

It seems to be working now that I changed Outgoing mail (SMTP) to 465. But
will need to do a little testing to be sure:-)

Gene




Frank Saunders MS-MVP IE said:
Gene said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail
service provider.

The rejected e-mail address was '(replaced with this)@wildblue.net'.
Subject 'Dishwasher - (e-mail address removed)', Account:
'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Server
Response: '530 5.7.0 Must issue a STARTTLS command first 6sm905794wrh',
Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78

***************************

Problem: I can send and receive emails from my wildblue.net account,
but can NOT from my gmail.com account. I need to do something,
but not sure what I need to do - see above error message...

THANKS,
Gene

You might want to try using the instructions:
http://mail.google.com/support/bin/answer.py?answer=13276
 
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