can not see contact folder in outlook 2003

[Guest]

I do not see the contact folder in the list under Personal folders. I get a
message that " The address list could not be display. The Contact folder
assoicated with this address list could not be opened; it may have been moved
or deleted, or you do not have permissions. Everything was work in outlook
2000. The new computer has XP Pro and I installed Office 2003. The client is
on Windows 2003 serve running Active Directory. Thanks for any help!!

 

[Brian Tillman]

I do not see the contact folder in the list under Personal folders. I
get a message that " The address list could not be display. The
Contact folder assoicated with this address list could not be opened;
it may have been moved or deleted, or you do not have permissions.
Everything was work in outlook 2000. The new computer has XP Pro and
I installed Office 2003. The client is on Windows 2003 serve running
Active Directory. Thanks for any help!!

Click Tools>E-mail Options>View or change an existing directory or address
book>Next. Select Outlook Address Book and click Change. Remove the bad
folder references there.

 

[Guest]

Good Morning Brian

Thanks for your help but it did not work. What is happening is that I can
see the users contacts but they are not in there personal folder. I moved the
users PST file and open Outlook 2003 with a fresh start . If I open a new
Outlook the contacts folder is not showing. Do you have any suggestions?

 

[Brian Tillman]

Thanks for your help but it did not work. What is happening is that I
can see the users contacts but they are not in there personal folder.

Where are they, then? Where do you see them?

I moved the users PST file and open Outlook 2003 with a fresh start .

State your EXACT steps.

If I open a new Outlook the contacts folder is not showing.

Not showing in what window? In what View?