Does clicking on the triangle to the left of Local Folders help?
Click on Tools, then Options, then Send. If there is no check
mark in the box before Save copy of sent messages in the 'Sent
Items' folder, click on this box and then Apply. Click on OK.
Thanks. I got thru from TOOLS to Options then used SEND to determine that all the appropriate boxes had been checked (including the one to Save Copy in Sent Items Folder). In the Local Folders (from FILE) I found a list of all the folders I can't access: Deleted Items, Sent, etc. - that only gave me the option of creating a new folder (but when I tried to create any of them, it told me the file already exists!).