Can not delete sub folder.

[Daryl Rose]

I'm not able to delete any folders from my Outlook. I receive an error
telling me that I don't have permissions to delete the folders. If right
click and check the properties, I don't see a permissions tab. Even if I
right click the Personal Folder there I don't see anything that would allow
me to check permissions. I am the administrator on my machine.

 

[Roady [MVP]]

What is the size of the pst-file?
Have you scanned it for errors already with scanpst.exe?
See http://www.msoutlook.info/question/19

 

[Roady [MVP]]

Sorry, that should have been;
http://www.msoutlook.info/question/77

If you are using an ANSI formatted pst-file and you are reaching the 2GB
limit, then you'll need to use the pst2gb tool which you can find here;
http://support.microsoft.com/kb/296088

 

[VanguardLH]

I'm not able to delete any folders from my Outlook. I receive an error
telling me that I don't have permissions to delete the folders. If right
click and check the properties, I don't see a permissions tab. Even if I
right click the Personal Folder there I don't see anything that would allow
me to check permissions. I am the administrator on my machine.

There are no folders in Outlook. "Folders" is used to refer to the tree
structure shown for the hierarchy of records in the message store.
Those tree nodes do not exist as folders in the file system for your
hard disk. The entire message store along with its tree hierarchy (aka
"folders") for Outlook is contained within a .pst file.

You don't need permissions on tree nodes (folders) in Outlook. If you
are using an NT-based version of Windows, you are supposed to be using
separate logins for each user so each user is logging under their own
account. That means each user (under a different account) has their own
separate .pst file and the file system then might have permissions
available for access to that file (if you use NTFS as FAT doesn't have
file/folder permissions). If you are sharing the same login (never a
smart setup) then you can password protect the .pst file. Right-click
on the root tree node of your message store (aka the "Outlook Today" or
"<yourname> profile" folder), Properties, Advanced, and set a password
for that .pst file. Then when you run Outlook, it will prompt for that
password when it loads that .pst file.

 

[Daryl Rose]

Sorry, that should have been;
http://www.msoutlook.info/question/77

If you are using an ANSI formatted pst-file and you are reaching the 2GB
limit, then you'll need to use the pst2gb tool which you can find here;
http://support.microsoft.com/kb/296088

--

Robert,

My .pst file is only about 400MB. I don't know if my .pst file is ANSI
formated or not, how will I be able to determine that?

I scanned it using the scanpst.exe. There were errors, but fixing them did
not resolve my problem.

I can delete the files within the folders, but not the folders themselves.
Any other suggestions?

Thanks.

Daryl Rose

 

[Roady [MVP]]

Run scanpst.exe a couple of times against your pst-file and see if it still
comes up with errors. If it does or if it is still not fixed after that, I'd
recommend starting with a new pst-file and transfer the content.
Step-by-step instructions for that can be found here;
http://www.msoutlook.info/question/329

 

[Daryl Rose]

Run scanpst.exe a couple of times against your pst-file and see if it still
comes up with errors. If it does or if it is still not fixed after that, I'd
recommend starting with a new pst-file and transfer the content.
Step-by-step instructions for that can be found here;
http://www.msoutlook.info/question/329

Yes, I tried running it a couple of times. The second time it came back
clean. I was thinking perhaps I would need to do exactly what you suggested,
create a new .pst file.

Thanks, I'll give that a try and hopefully, that will solve all my issues.

Daryl

 

[Daryl Rose]

Run scanpst.exe a couple of times against your pst-file and see if it still
comes up with errors. If it does or if it is still not fixed after that, I'd
recommend starting with a new pst-file and transfer the content.
Step-by-step instructions for that can be found here;
http://www.msoutlook.info/question/329

Well....I created a new .pst file and I still have the same issues. I can't
delete any folders. I the same error telling me that I don't have permission
to delete these folders.

Any other suggestions?

Thanks.

Daryl

 

[Brian Tillman [MVP - Outlook]]

Well....I created a new .pst file and I still have the same issues. I can't
delete any folders. I the same error telling me that I don't have
permission
to delete these folders.

Which folders are they and how did you create them?

 

[Daryl Rose]

Hi Brian,

Thanks for the reply; sorry I wasn't able to get back to you sooner.

There’s nothing special about these folders. Three of them are subfolders
of my Inbox; others are just normal folders within the Personal Folders tree.


I was doing a little research within the forum group and see this is a
common theme. I was just reading a thread that has been ongoing for over a
year and a half. But none of the threads have a resolution.

Any more idea's?

Thanks.

Daryl

 

[Brian Tillman [MVP - Outlook]]

There’s nothing special about these folders. Three of them are subfolders
of my Inbox; others are just normal folders within the Personal Folders
tree.

I was doing a little research within the forum group and see this is a
common theme. I was just reading a thread that has been ongoing for over a
year and a half. But none of the threads have a resolution.

Are these all folders you yourself created? Obviously the subfolders are. I
don't see where you've posted exactly what your clicking and in what window in
order to produce the error, or the exact text of the error you see.

 

[Daryl Rose]

Are these all folders you yourself created? Obviously the subfolders are. I
don't see where you've posted exactly what your clicking and in what window in
order to produce the error, or the exact text of the error you see.

Brian,

First off, I use Vista 64bit.

It doesn't matter which folder I try to remove or how I try to remove them,
I receive the same error(s). Some of these folders may be a single folder
off the root of the "Personal Folders" tree, or it may be a subfolder within
a folder. All of these folders are folders that "I" created.

I've tried "Right Clicking" on the folder selecting "Delete <folder name>".
I've tried selecting the folder and clicking the "X" on the tool bar. I've
tried selecting the folder and dragging it to the "Deleted Folder". I've
tried selecting the folder and pressing the "Delete" Key.

Most times I get "Cannot deleted this folder. Right-click the folder, and
then click Properties to check your permissions for the folder. See the
folder owner or your administrator to change your permissions. The folder is
full". Other times I simply get "The folder is full". It doesn't matter if
the folders are full or empty, I get the same errors. There are no
permissions to check, and I am the administrator for my machine. Also, I'm
using POP3, not exchange.

After this being said, I see this is not a new issue. I've found instances
of this going back to April 2008. And none of these have a resolution. At
first I though perhaps it was an update that might have caused this, but not
if this is an ongoing documented issue. However, my problem has only been
recent (within this past month).

If there are any suggestions, I would love to hear them.

Thanks.

Daryl

 

[Brian Tillman [MVP - Outlook]]

It doesn't matter which folder I try to remove or how I try to remove them,
I receive the same error(s). Some of these folders may be a single folder
off the root of the "Personal Folders" tree, or it may be a subfolder within
a folder. All of these folders are folders that "I" created.

If this happened to me, I'd start with a clean mail profile and a clean PST,
create the folders there, then open the old PST and copy the contents of the
problematic folders to the new PST. I'd then close the old PST and forget
about it.

 

[Daryl Rose]

If this happened to me, I'd start with a clean mail profile and a clean PST,
create the folders there, then open the old PST and copy the contents of the
problematic folders to the new PST. I'd then close the old PST and forget
about it.

Yap already tried that. Roady had suggested that earlier and it didn't
work. If I remember correctly, I had problems moving the folders over to the
new pst. I remember getting the same errors; I don't have permissions to
move these folders, and/or the folders are full.

Thanks

Daryl

 

[Brian Tillman [MVP - Outlook]]

Yap already tried that. Roady had suggested that earlier and it didn't
work. If I remember correctly, I had problems moving the folders over to
the
new pst. I remember getting the same errors; I don't have permissions to
move these folders, and/or the folders are full.

But I didn't say to move the folders. Create new folders of the same name and
_copy_ the contents of the old to the new. That way, you're not trying to
modify the old PST at all.

 

[wangdong]

Check your pst file and make sure it isn't broken or too big.You can
try a tool called Advanced Outlook Repair. You can download a free
demo version at http://www.datanumen.com/aor/aor.exe . I think it is a
useful repair tool for you. It is easy to recover your PST file by
using its wizard. It is a powerful tool to recover messages, folders
and other objects from corrupt or damaged Microsoft Outlook PST
files.

Detailed information about Advanced Outlook Repair can be found at
http://www.datanumen.com/aor/


W,D

 

[Daryl Rose]

:

But I didn't say to move the folders. Create new folders of the same name and
_copy_ the contents of the old to the new. That way, you're not trying to
modify the old PST at all.

Brian,

I guess I didn't read your reply close enough, so I thought that I would do
as you suggested; I created a new data file and "copied" everything over to
it. At first I thought everything went smooth, then I decided to remove the
old datafile.

I set the new one as default and restarted outlook. Did some testing, and
all looked good, so I decided to remove the old .pst file. Well, that also
blew away the Personal File that was linked to it and apparently all of my
contacts, calendars, and the inbox was tied to that Personal File. I thought
they had all moved to the new Personal File, but it doesn't appear that way.
What can I do? I have a backup about a week or so old. Can I restore that
..pst and personal file and make that default again?

Thanks.

Daryl