can I use auto dial in Outlook contacts with a pbx system

[Guest]

I want to use autodial in Outlook 2003 but our company uses a PBX phone
system, is it possible to use auto dial with a PBX system?

 

[Russ Valentine [MVP-Outlook]]

Depends on what's required. This is not an Outlook question. Outlook simply
invokes the Windows dialer, so if you need help with it or configuring a
dialing rule to accommodate your PBX requirements, you might try in the
appropriate Windows group.

 

[Dean Collins]

yes it is possible through either Tapi or Tsapi hooks (dont ask me to
explain the difference here - not my area of expertise).

I know that there is a TAPI interface availale for the www.asterisk.org open
source IP Pabx but I haven't implemented it.

Cheers,
Dean

Depends on what's required. This is not an Outlook question. Outlook
simply invokes the Windows dialer, so if you need help with it or
configuring a dialing rule to accommodate your PBX requirements, you might
try in the appropriate Windows group.
--
Russ Valentine
[MVP-Outlook]

I want to use autodial in Outlook 2003 but our company uses a PBX phone
system, is it possible to use auto dial with a PBX system?