Can I use a old OST file to rebuild the folders after a exchange l


G

Guest

OUTLOOK 2003
Can anyone tell me if I can access a previous copy of a "outlook.ost" file to rebuild the folders for a user after the exchanger server has crashed and been rebuilt. The user lost all email, contacts, etc....when they were rejoined into the domain and exchange server.

I have a copy of the previous "outlook.ost" file under Documents and Settings for the previous user account on their XP box and need to restore their data.

No copy of a PST file was able to be exported before the crash.

Did I ask the questions correctly?

Thank you in advance.
 
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D

Diane Poremsky [MVP]

Do you have a copy of the users old profile? If so, open it and export to a
pst, then revert to the new one and import the pst.

If you use a version of windows that has a form of system restore, you
should be able to restore the old profile, especially if the change was made
within 5 days.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/
 
G

Guest

Diane,

Thanks for your response. I don't think I can reload the old profile since it pointed to the same domain name and won't authenticate under the old profile. It won't access the exchange server and continue to open Outlook so that I can export to a pst.

Is there any other way to access the ost file or just extract the data?

Your additional thoughts are much appreciated.

Rick

Diane Poremsky said:
Do you have a copy of the users old profile? If so, open it and export to a
pst, then revert to the new one and import the pst.

If you use a version of windows that has a form of system restore, you
should be able to restore the old profile, especially if the change was made
within 5 days.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Rick Campbell said:
OUTLOOK 2003
Can anyone tell me if I can access a previous copy of a "outlook.ost" file
to rebuild the folders for a user after the exchanger server has crashed
and been rebuilt. The user lost all email, contacts, etc....when they
were rejoined into the domain and exchange server.

I have a copy of the previous "outlook.ost" file under Documents and
Settings for the previous user account on their XP box and need to restore
their data.

No copy of a PST file was able to be exported before the crash.

Did I ask the questions correctly?

Thank you in advance.
 
D

Diane Poremsky [MVP]

You don't want ot connect to the exchange server- you want to open the old
profile in offline mode so it can't screw up the ost, then export to a pst.

There is a 3rd party utility available at officerecovery.com - it's
expensive but worth it if you need to recover a lot of mailboxes. For one or
two, restoring a profile is affordable. :)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Rick Campbell said:
Diane,

Thanks for your response. I don't think I can reload the old profile
since it pointed to the same domain name and won't authenticate under the
old profile. It won't access the exchange server and continue to open
Outlook so that I can export to a pst.

Is there any other way to access the ost file or just extract the data?

Your additional thoughts are much appreciated.

Rick

Diane Poremsky said:
Do you have a copy of the users old profile? If so, open it and export to
a
pst, then revert to the new one and import the pst.

If you use a version of windows that has a form of system restore, you
should be able to restore the old profile, especially if the change was
made
within 5 days.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

message
OUTLOOK 2003
Can anyone tell me if I can access a previous copy of a "outlook.ost"
file
to rebuild the folders for a user after the exchanger server has
crashed
and been rebuilt. The user lost all email, contacts, etc....when they
were rejoined into the domain and exchange server.

I have a copy of the previous "outlook.ost" file under Documents and
Settings for the previous user account on their XP box and need to
restore
their data.

No copy of a PST file was able to be exported before the crash.

Did I ask the questions correctly?

Thank you in advance.
 
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