Camera cannot connect to XP

S

Striped

I had accidentally deleted one or several files from the WINDOWS folder, so
now I cannot connect my camera to XP through the USB cable.

I downloaded WIA drivers from the Canon's website and can now see the camera
in Windows Explorer but "Camera and Scanner" wizard still doesn't work. The
systems beeps when camera gets connected but the wizard itself doesn't show
up.
If I directly go to the wizard, I can see the camera but the files cannot be
downloaded.

The list of files I have in Windows folder:
Windows/twain_32/wiatwain.ds
Windows/twain.dll
Windows/twain_32.dll
Windows/twunk_16.exe
Windows/twunk_32.exe

Is there any chance I can insttall a windows component or a third-party app
so the wizard will start working again?

thank you!
 
D

DL

First try the system file checker, sfc, see win help.
If that doesnt do it reinstall *all* your cannon software/drivers as per
cannon instructions. (usually install software, prior to connecting usb
device)
 
S

Striped

Thanks DL!

I've never heard about this Windows utility, and will give it a try tonite.
 
Q

Quaoar

DL said:
First try the system file checker, sfc, see win help.
If that doesnt do it reinstall *all* your cannon software/drivers as
per cannon instructions. (usually install software, prior to
connecting usb device)

AFIK, sfc /scannow only works to restore Windows registered system
files, not just any installed driver file. Additionally, the Canon
drivers have been uncertified (I do not know about the very new cameras
and their drivers) and sfc will not in any event restore them.

Reinstalling the software for the camera is the best solution.

Q
 

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