Camera and scanner wizard causes lockups

[cavman35]

I've used a cannon A530 with a USB download for two years with zero
troubles. I'm on Windows XP Pro SP 3. I recently got a FujiFilm Finepix 1500S
and their viewer will sometimes download 3 pictures or another time 25
pictures or another time 140 pictures but it eventually locks up the PC so
bad you need a hard boot to get it back. I talked to them and they said it is
linked to the Windows Camera and Scanner Wizard so I tried to use that
instead. It always recognizes the camera and starts to do the downloads when
prompted but it also completly locks up requiring a hard boot to recover. I
check the Firewall settings with no change. If it was the Firewall it should
lock it up and block it. The only difference I noted between the two cameras
is that the first time I plugged in the Finepix camera it recognized it as a
PTP connection instead of just a plain USB device.

 

[John Inzer]

I've used a cannon A530 with a USB download for two years with zero
troubles. I'm on Windows XP Pro SP 3. I recently got a FujiFilm
Finepix 1500S and their viewer will sometimes download 3 pictures or
another time 25 pictures or another time 140 pictures but it
eventually locks up the PC so bad you need a hard boot to get it
back. I talked to them and they said it is linked to the Windows
Camera and Scanner Wizard so I tried to use that instead. It always
recognizes the camera and starts to do the downloads when prompted
but it also completly locks up requiring a hard boot to recover. I
check the Firewall settings with no change. If it was the Firewall it
should lock it up and block it. The only difference I noted between
the two cameras is that the first time I plugged in the Finepix
camera it recognized it as a PTP connection instead of just a plain
USB device.

==================================
Just a couple of thoughts...

If your camera is set for best quality...your Fuji
photos are probably + - 5MB each. So...100
photos would be 500MBs...that may be why
you are having a freeze. Do you have lots of
RAM and maybe 50% free space on your hard
drive? (Not to mention that the photos could be
25 to 30 MBs each when uncompressed in an
app for viewing or editing)

Personally...I would uninstall the Fuji software...
actually I would probably do a system restore
to a time before is was installed.

Then I would use a USB Card Reader to
download the photos. In addition to making
it easier to download the photos to any folder
of your choice...it won't drain your camera's
batteries.

After a long photo session, batteries are low
anyway and can cause corruption when down-
loading the photos directly from the camera.

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Bob]

Use your memory card.