Calling all real XP experts

J

Jorg

PROBLEM
I recently purchased and installed two PCI cards; one
card to provide a Firewire connection and a RAID
controller card. On start-up, the new hardware is readily
recognized by the OS (Windows XP Home) and the driver
installation procedure commences in the normal fashion.

However, the driver installation process always comes to
a premature end and fails with the following error
message:

"Cannot install this hardware
There was a problem installing this hardware:
IEEE 1394 Controller / RAID Controller [depending on
which one is being installed]
An error occurred during the installation of the device
The data is invalid."

The same happens when I try to install the hardware
driver manually in the Device Manager (the new hardware
is listed in the Device Manager with a yellow question
mark with the comment "This device is not configured
correctly. (Code 1)"). Updating or reinstalling the
driver always leads to the same error message.

MACHINE SPECS
- Intel Pentium 4, 2.2 GHz
- Intel D850EMV2 board with 850E chipset and dual RAMBUS
- 512 MB RDRAM
- Microsoft Windows XP Home, incl. SP1 and all available
updates

ATTEMPTS MADE TO SOLVE PROBLEM (to no avail so far)
- Searched Microsoft's knowledge database for solutions
- Found two partially relevant articles and followed
instructions to solve problem
- Made sure cards are properly seated in PCI slots
- Tried cards in different PCI slots
- Installed cards individually and together
- Downloaded latest hardware drivers
- Tried manual (advanced) and automatic driver
installation

I am at a loss what else I could try but there must be
someone out there who knows what to do. I would greatly
appreciate any help I can get.

Jorg.
 
A

Alvin A Brown

Hello

Have you tried different slots on your mother brd and also try
installing the cards one at a time and see if the same thing happens
just curious

Al
 
J

Jorg

Please read my article before posting replies. I already
did what you suggested - see heading: ATTEMPTS MADE TO
SOLVE PROBLEM.

J.
-----Original Message-----
Hello

Have you tried different slots on your mother brd and also try
installing the cards one at a time and see if the same thing happens
just curious

Al


PROBLEM
I recently purchased and installed two PCI cards; one
card to provide a Firewire connection and a RAID
controller card. On start-up, the new hardware is readily
recognized by the OS (Windows XP Home) and the driver
installation procedure commences in the normal fashion.

However, the driver installation process always comes to
a premature end and fails with the following error
message:

"Cannot install this hardware
There was a problem installing this hardware:
IEEE 1394 Controller / RAID Controller [depending on
which one is being installed]
An error occurred during the installation of the device
The data is invalid."

The same happens when I try to install the hardware
driver manually in the Device Manager (the new hardware
is listed in the Device Manager with a yellow question
mark with the comment "This device is not configured
correctly. (Code 1)"). Updating or reinstalling the
driver always leads to the same error message.

MACHINE SPECS
- Intel Pentium 4, 2.2 GHz
- Intel D850EMV2 board with 850E chipset and dual RAMBUS
- 512 MB RDRAM
- Microsoft Windows XP Home, incl. SP1 and all available
updates

ATTEMPTS MADE TO SOLVE PROBLEM (to no avail so far)
- Searched Microsoft's knowledge database for solutions
- Found two partially relevant articles and followed
instructions to solve problem
- Made sure cards are properly seated in PCI slots
- Tried cards in different PCI slots
- Installed cards individually and together
- Downloaded latest hardware drivers
- Tried manual (advanced) and automatic driver
installation

I am at a loss what else I could try but there must be
someone out there who knows what to do. I would greatly
appreciate any help I can get.

Jorg.

.
 
M

Mark S.

Jorg said:
Please read my article before posting replies. I already
did what you suggested - see heading: ATTEMPTS MADE TO
SOLVE PROBLEM.

J.

Data is invalid error seems to come up frequently.
One method of fixing it as posted by someone else, is as follows:
Or see the following URL http://www.xtra.co.nz/help/0,,6156-1359658,00.html

"This error appears to be due to a protection problem in the Windows
registry
and can occur with a variety of drivers (sound cards and SCSI drivers have
been reported). To fix this problem, go to Start, Run... and type "regedt"
without the quotes to run the Registry Editor. Navigate to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ENUM\PCI

and you will see a number of keys of the form "VEN_xxxx", where xxxx are
strings like "1102&DEV_0004&SUBSYS_00011103&REV_04". Under each of these
folders will be another folder with a long numerical name. Open each folder
and look for the "DeviceDesc" which matches the hardware you are trying to
install. Right Click on the "VEN_xxxx" for that device and select
'Permissions' and then tick "Allow" for "Full Control". Close Regedit and
then continue with the installation of your device."

Perhaps this will help, maybe not.

MarkS
-----Original Message-----
Hello

Have you tried different slots on your mother brd and also try
installing the cards one at a time and see if the same thing happens
just curious

Al


PROBLEM
I recently purchased and installed two PCI cards; one
card to provide a Firewire connection and a RAID
controller card. On start-up, the new hardware is readily
recognized by the OS (Windows XP Home) and the driver
installation procedure commences in the normal fashion.

However, the driver installation process always comes to
a premature end and fails with the following error
message:

"Cannot install this hardware
There was a problem installing this hardware:
IEEE 1394 Controller / RAID Controller [depending on
which one is being installed]
An error occurred during the installation of the device
The data is invalid."

The same happens when I try to install the hardware
driver manually in the Device Manager (the new hardware
is listed in the Device Manager with a yellow question
mark with the comment "This device is not configured
correctly. (Code 1)"). Updating or reinstalling the
driver always leads to the same error message.

MACHINE SPECS
- Intel Pentium 4, 2.2 GHz
- Intel D850EMV2 board with 850E chipset and dual RAMBUS
- 512 MB RDRAM
- Microsoft Windows XP Home, incl. SP1 and all available
updates

ATTEMPTS MADE TO SOLVE PROBLEM (to no avail so far)
- Searched Microsoft's knowledge database for solutions
- Found two partially relevant articles and followed
instructions to solve problem
- Made sure cards are properly seated in PCI slots
- Tried cards in different PCI slots
- Installed cards individually and together
- Downloaded latest hardware drivers
- Tried manual (advanced) and automatic driver
installation

I am at a loss what else I could try but there must be
someone out there who knows what to do. I would greatly
appreciate any help I can get.

Jorg.

.
 
J

Jim Cavalaris [MS]

if you are experiencing an issue similar to the one described by the
article mark provided, please see the following microsoft KB article:

Microsoft Knowledge Base Article - 810509
PRB: Issues with WinFast Graphic Adapters
http://support.microsoft.com/default.aspx?scid=kb;en-us;810509

included in the KB article is a link to a support tool for correcting
the problems with the associated registry keys. it is highly recommended
that you use this tool rather than manually modifying the permissions
on these registry keys.

hope this helps,
jim.

--
This posting is provided "AS IS" with no warranties, and confers no rights.


Mark S. said:
Jorg said:
Please read my article before posting replies. I already
did what you suggested - see heading: ATTEMPTS MADE TO
SOLVE PROBLEM.

J.

Data is invalid error seems to come up frequently.
One method of fixing it as posted by someone else, is as follows:
Or see the following URL http://www.xtra.co.nz/help/0,,6156-1359658,00.html

"This error appears to be due to a protection problem in the Windows
registry
and can occur with a variety of drivers (sound cards and SCSI drivers have
been reported). To fix this problem, go to Start, Run... and type "regedt"
without the quotes to run the Registry Editor. Navigate to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ENUM\PCI

and you will see a number of keys of the form "VEN_xxxx", where xxxx are
strings like "1102&DEV_0004&SUBSYS_00011103&REV_04". Under each of these
folders will be another folder with a long numerical name. Open each folder
and look for the "DeviceDesc" which matches the hardware you are trying to
install. Right Click on the "VEN_xxxx" for that device and select
'Permissions' and then tick "Allow" for "Full Control". Close Regedit and
then continue with the installation of your device."

Perhaps this will help, maybe not.

MarkS
-----Original Message-----
Hello

Have you tried different slots on your mother brd and also try
installing the cards one at a time and see if the same thing happens
just curious

Al



Jorg wrote:

PROBLEM
I recently purchased and installed two PCI cards; one
card to provide a Firewire connection and a RAID
controller card. On start-up, the new hardware is readily
recognized by the OS (Windows XP Home) and the driver
installation procedure commences in the normal fashion.

However, the driver installation process always comes to
a premature end and fails with the following error
message:

"Cannot install this hardware
There was a problem installing this hardware:
IEEE 1394 Controller / RAID Controller [depending on
which one is being installed]
An error occurred during the installation of the device
The data is invalid."

The same happens when I try to install the hardware
driver manually in the Device Manager (the new hardware
is listed in the Device Manager with a yellow question
mark with the comment "This device is not configured
correctly. (Code 1)"). Updating or reinstalling the
driver always leads to the same error message.

MACHINE SPECS
- Intel Pentium 4, 2.2 GHz
- Intel D850EMV2 board with 850E chipset and dual RAMBUS
- 512 MB RDRAM
- Microsoft Windows XP Home, incl. SP1 and all available
updates

ATTEMPTS MADE TO SOLVE PROBLEM (to no avail so far)
- Searched Microsoft's knowledge database for solutions
- Found two partially relevant articles and followed
instructions to solve problem
- Made sure cards are properly seated in PCI slots
- Tried cards in different PCI slots
- Installed cards individually and together
- Downloaded latest hardware drivers
- Tried manual (advanced) and automatic driver
installation

I am at a loss what else I could try but there must be
someone out there who knows what to do. I would greatly
appreciate any help I can get.

Jorg.

.
 

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