Calendar Attachment wont save in Calendar

[Marilyn]

Hello,

I composed an email in Outlook 2007 and included two (2) calendar
attachments. I instructed users to open the desired calendar attachment and
hit Save & Close to save it to their calendar; however, when users do that
the appointment is not saved to the calendar.
Is this a bug in Outlook 2007 because in the pass I use to attach calendar
items to an email and users did not have an issue saving them to their
calendars.

Any suggestions /comments will be greatly appreciated.

 

[Diane Poremsky [MVP]]

it works here, for me. how many calendar folders do they have and are they
looking in the right one? You could tell the users to drag it to the
calendar folder instead.

--
Diane Poremsky [MVP - Outlook]





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[Marilyn]

Hi Diane,

Thanks for the response. As a workaround I had to tell users to drag the
calendar attachment to their calendars, however, since they are not all
comfortable with technology dragging becomes a problem for most of them.

I have emailed other folks the same email with the calendar attachments and
when they hit Save & Close after opening the attachment the item is not saved
to their calendar. All of the users have one calendar in their Outlook.

I can't seem to figure out what is causing this issue since Outlook did not
behave that way before.

Thanks,

it works here, for me. how many calendar folders do they have and are they
looking in the right one? You could tell the users to drag it to the
calendar folder instead.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hello,

I composed an email in Outlook 2007 and included two (2) calendar
attachments. I instructed users to open the desired calendar attachment
and
hit Save & Close to save it to their calendar; however, when users do that
the appointment is not saved to the calendar.
Is this a bug in Outlook 2007 because in the pass I use to attach calendar
items to an email and users did not have an issue saving them to their
calendars.

Any suggestions /comments will be greatly appreciated.