Calculating Elasped Time

[bhomer]

I am trying to calculate how many business hours have elasped from a
certain start dateand time. my business hours are m-f 7:00am-6:00 pm.
When someone issues a service request I have 8 business hours to
complete, if the call comes in at 4:00pm, (i have 2 hours in that day,
plus 6 hours in the next day = 1:00 PM.....That is the date that I want
populated so i can look down the list and see what is due

 

[Bryan Hessey]

It's not a definitive answer, but the attached may help a little.

I am trying to calculate how many business hours have elasped from a
certain start dateand time. my business hours are m-f 7:00am-6:00 pm.
When someone issues a service request I have 8 business hours to
complete, if the call comes in at 4:00pm, (i have 2 hours in that day,
plus 6 hours in the next day = 1:00 PM.....That is the date that I want
populated so i can look down the list and see what is due

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