cached email address

A

Adam Raff

Good day,

Is there a way to get the email address from Outlook 2007 that are cached.
We have users that type in address and never enter them in the contact list
so when I switch out computers they lose this information.

Is there a file that I can move or copy that will also move these cache
files over?

Thank You,
Adam Raff
 
A

Adam Raff

Ok a little more info. It seems that these names are kept in a file called
Outlook.nk2. Can these files be moved to another system so that the Auto
complete keeps working on the new system?

Thanks
Adam Raff
 
E

Emily Lin

Hi Adam,

The names in the Auto-Complete list are saved in the nickname cache. The nickname cache is a new feature of Outlook 2003, and the
file name extension is .NK2. Normally, each Outlook profile has a *.nk2 file. The name of the *.nk2 file is the Outlook profile name.

Follow the steps below to replace the *.nk2 file to see if it works.
=================
1. On the old system, find the file Outlook.nk2 (if the original Outlook profile name is "Outlook").
2. Copy the file to the new system. Don't start Outlook in the new system.
3. Go to the folder C:\Documents and Settings\<UserName>\Application Data\Microsoft\Outlook
4. Copy/paste the file Outlook.nk2 to the above folder. If there is an existing file named outlook.nk2, replace it.
5. Open Outlook and test the issue. Is the original auto-complete list working?

If anything is unclear or if you have any other concerns, please don't hesitate to contact me.

Regards,

Emily Lin

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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--------------------
 
E

Emily Lin

Hi Adam,

I will be out of office during Jan 28th to Feb 5th.

If you have any reply, please reply to the newsgroup and my backup engineer will reply you as soon as possible. In addition, if you need
to send log files/screen shots via emails, please email it to the address (e-mail address removed) . Thanks for your understanding.

Sincerely,

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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Let us know what you think by posting
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--------------------
 
A

Adam Raff

Emily and Brian

Thanks for responding. I was able to move the file and the people getting
the new computers were very happy.

Brian the files looked interesting. Thanks for the info on them.

Again, thanks
Adam Raff
 
R

Robert Zhao [MSFT]

Hi Adam,

I'm glad to see the solution is worked for you. Thanks for Brian's sharing. :)

Additional information:
==================
Contacts
http://office.microsoft.com/en-us/outlook/CH100622101033.aspx

Data files and .psts
http://office.microsoft.com/en-us/outlook/CH102499831033.aspx

Outlook 2007 Help and How-to
http://office.microsoft.com/search/redir.aspx?assetid=FX100647191033


Sincerely,
Robert Zhao
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
 

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