Cable service, and D/L speed only 800 B/s??

[Ken]

I'm not sure if this is the group to ask, but if not, maybe you could point
me in the right direction?

I have cable 'Net service, and according to a speed test at Speedtest.net,
my connection gives me 13,120 kb/s down, and 3,620 kb/s up.

BUT, when I try to download a file from a remote site, it downloads at an
excrutiatingly slow speed of about 800 B/s. (As in bytes, not kilobytes.)
Strangely, it is peculiar only to a single computer. I have a small,
two-computer network, run through a router, and if I go to the second
computer and try to download the same file from the same remote site, it
downloads in a flash. And both computers are using the same 'Net connection.

What is it about computer # 1 that causes the slow download? I've tried to
strip down the number of processes that load up on booting, but that hasn't
seemed to matter.

Thanks so much!



Ken Isaacson

SILENT COUNSEL, a legal thriller

Windermere Press, September 2007

www.KenIsaacson.com

www.MySpace.com/KenIsaacson

www.CrimeSpace.ning.com/profile/KJIsaacson



"[Silent Counsel] boasts a complex story and heart-pounding climax that will
have readers looking forward to Isaacson's next." Kirkus Reviews.



"Ken Isaacson's first legal thriller...is on a par with the works of John
Grisham." The Mystery Gazette

 

[Barb Bowman]

1. what operating system is on the slow computer?
2. wired or wireless? USB?
3. what netword card?
4. what AV/firewall?
5. please post complete text results (not an image) of

ipconfig /all

I'm not sure if this is the group to ask, but if not, maybe you could point
me in the right direction?

I have cable 'Net service, and according to a speed test at Speedtest.net,
my connection gives me 13,120 kb/s down, and 3,620 kb/s up.

BUT, when I try to download a file from a remote site, it downloads at an
excrutiatingly slow speed of about 800 B/s. (As in bytes, not kilobytes.)
Strangely, it is peculiar only to a single computer. I have a small,
two-computer network, run through a router, and if I go to the second
computer and try to download the same file from the same remote site, it
downloads in a flash. And both computers are using the same 'Net connection.

What is it about computer # 1 that causes the slow download? I've tried to
strip down the number of processes that load up on booting, but that hasn't
seemed to matter.

Thanks so much!



Ken Isaacson

SILENT COUNSEL, a legal thriller

Windermere Press, September 2007

www.KenIsaacson.com

www.MySpace.com/KenIsaacson

www.CrimeSpace.ning.com/profile/KJIsaacson



"[Silent Counsel] boasts a complex story and heart-pounding climax that will
have readers looking forward to Isaacson's next." Kirkus Reviews.



"Ken Isaacson's first legal thriller...is on a par with the works of John
Grisham." The Mystery Gazette

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

 

[Ken]

Hi Barb:

1. Both computers are running XP Pro, SP2
2. Both computers are wired to the router. Not USB.
3. Slow computer has Broadcom NetXtreme 57xx Gigabit adapter
4. Both computers are running Norton AV/Systemworks/Internet Security.
5. Ipconfig /all on the slow computer is:

-------------------------------------------------------------------------
Windows IP Configuration

Host Name . . . . . . . . . . . . : awl
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit
Cont
roller
Physical Address. . . . . . . . . : 00-12-3F-C3-60-87
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.2.7
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1

------------------------------------------------------------------

Many thanks!

Best,

Ken

1. what operating system is on the slow computer?
2. wired or wireless? USB?
3. what netword card?
4. what AV/firewall?
5. please post complete text results (not an image) of

ipconfig /all

I'm not sure if this is the group to ask, but if not, maybe you could
point
me in the right direction?

I have cable 'Net service, and according to a speed test at Speedtest.net,
my connection gives me 13,120 kb/s down, and 3,620 kb/s up.

BUT, when I try to download a file from a remote site, it downloads at an
excrutiatingly slow speed of about 800 B/s. (As in bytes, not kilobytes.)
Strangely, it is peculiar only to a single computer. I have a small,
two-computer network, run through a router, and if I go to the second
computer and try to download the same file from the same remote site, it
downloads in a flash. And both computers are using the same 'Net
connection.

What is it about computer # 1 that causes the slow download? I've tried to
strip down the number of processes that load up on booting, but that
hasn't
seemed to matter.

Thanks so much!



Ken Isaacson

SILENT COUNSEL, a legal thriller

Windermere Press, September 2007

www.KenIsaacson.com

www.MySpace.com/KenIsaacson

www.CrimeSpace.ning.com/profile/KJIsaacson



"[Silent Counsel] boasts a complex story and heart-pounding climax that
will
have readers looking forward to Isaacson's next." Kirkus Reviews.



"Ken Isaacson's first legal thriller...is on a par with the works of John
Grisham." The Mystery Gazette

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

 

[Barb Bowman]

first thing I'd do is check for an updated Broadcom driver.
then in the card configuration, see if you can force it to 100mb
full duplex (I realize it is a gigE adapter, this is a test)

Hi Barb:

1. Both computers are running XP Pro, SP2
2. Both computers are wired to the router. Not USB.
3. Slow computer has Broadcom NetXtreme 57xx Gigabit adapter
4. Both computers are running Norton AV/Systemworks/Internet Security.
5. Ipconfig /all on the slow computer is:

-------------------------------------------------------------------------
Windows IP Configuration

Host Name . . . . . . . . . . . . : awl
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit
Cont
roller
Physical Address. . . . . . . . . : 00-12-3F-C3-60-87
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.2.7
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1

------------------------------------------------------------------

Many thanks!

Best,

Ken

1. what operating system is on the slow computer?
2. wired or wireless? USB?
3. what netword card?
4. what AV/firewall?
5. please post complete text results (not an image) of

ipconfig /all

I'm not sure if this is the group to ask, but if not, maybe you could
point
me in the right direction?

I have cable 'Net service, and according to a speed test at Speedtest.net,
my connection gives me 13,120 kb/s down, and 3,620 kb/s up.

BUT, when I try to download a file from a remote site, it downloads at an
excrutiatingly slow speed of about 800 B/s. (As in bytes, not kilobytes.)
Strangely, it is peculiar only to a single computer. I have a small,
two-computer network, run through a router, and if I go to the second
computer and try to download the same file from the same remote site, it
downloads in a flash. And both computers are using the same 'Net
connection.

What is it about computer # 1 that causes the slow download? I've tried to
strip down the number of processes that load up on booting, but that
hasn't
seemed to matter.

Thanks so much!



Ken Isaacson

SILENT COUNSEL, a legal thriller

Windermere Press, September 2007

www.KenIsaacson.com

www.MySpace.com/KenIsaacson

www.CrimeSpace.ning.com/profile/KJIsaacson



"[Silent Counsel] boasts a complex story and heart-pounding climax that
will
have readers looking forward to Isaacson's next." Kirkus Reviews.



"Ken Isaacson's first legal thriller...is on a par with the works of John
Grisham." The Mystery Gazette

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/